MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
If you're looking to open a simple checking account, go with bank of america! They are great!!! Not only do they have convenient no charge atm everywhere you go (down in subways, in mall, airport etc), they offer great online banking services!!! Plus, the customer service is super smooth and very efficient!
A great big plus is that when bank of america offer 0% charge over-sea international atm withdrawals in several countries! I recently travelled to china, and boa is partner with one of the better bank branches of china - constructional bank - i was able to use it for free!! And boa keeps great security, i never had a single problem, rather, they would be monitoring my online banking activities 24/7! I love it!!! Go with bank of america!
Went in to the Thrashers Corner branch in Bothell and spoke with Jonathon. Was not happy about his attitude and follow through. He was to take care of canceling an account and then contacting me before the end of the business day. I waited no call so I assumed he would call me the following morning to confirm that he made the call to a department within the bank. Once again no call so I called him after 12:00pm and he had attitude with me, told me he has difficulty handling all the customers and that come into the banking center. (I guess this is why I didn't get a call from him). He did say he had made the cancellation call but didn't have a name of who he spoke with, no confirmation number and didn't request any documentation sent confirming our request. He said there was "probably" notes on the accounts. He dropped the ball.
I had an account for a couple years now and I just decided to close my account. They told me that I could no longer have my online banking account because it was not offered also they told me that because I was 23 I did not qualify for student discount even though I guess people only go to college until the 23. What really made me want to close it was the ridiculous overdraft charges. A whole $100 in overdraft charges for a $27 transaction talk about ridiculous. Then when I called to speak to them about it the lady I spoke to was very rude and supervise it was also not helpful at all he just kept repeating the same thing saying that when you overdraft charge they charge you a fee like I know that! I'm not an idiot.