MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
If you're looking to open a simple checking account, go with bank of america! They are great!!! Not only do they have convenient no charge atm everywhere you go (down in subways, in mall, airport etc), they offer great online banking services!!! Plus, the customer service is super smooth and very efficient!
A great big plus is that when bank of america offer 0% charge over-sea international atm withdrawals in several countries! I recently travelled to china, and boa is partner with one of the better bank branches of china - constructional bank - i was able to use it for free!! And boa keeps great security, i never had a single problem, rather, they would be monitoring my online banking activities 24/7! I love it!!! Go with bank of america!
MBNA as it is known in UK, do not take a credit card out with this company, i had one for many years but following a complaint from me, the complaint was handled poorly, they do not admit when they are clearly in the wrong and referred me to credit reference agencies. The tone of customer service staff was apalling, they refused to accept any liability, so i closed the account. Beware, if in uk look elsewhere for credit cards, not mbna if you want a good service.
Today, I walked into Bank Of America on Johnson av. in Riverdale Bronx, NY looking for some help and I had the worst experience there with one of their employees. First, I went to the bank right after school therefore, I had my backpack on and there was clear evident of ageism. The lady at the front desk, behind the glass window had a belittling tone of voice and laughed at me when I asked her to have my coins exchanged for dollars bills. Since when was saving up coins and asking for paper money in exchange so funny? Furthermore, she refused to give me coin wrappers because I didn't have an account with them. Apparently, that's the bank's policy... they can't help you unless you have an account with them. Well, Country Bank had no problem with giving me coin wrappers for free and they treated me with respect. I understand if the employees can't do certain things for people that do not have an account with the bank, however, I cannot stand disrespectful people. I make sure to always treat people helping me with respect, and I expect the same in return. Ironically, I was going to open up an account with Bank Of America, however there are plenty of banks out there that treat people, not just their "customers," with respect and courtesy!