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Bank of America Customer Review

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bjones0407's Profile Image

5 out of 5 marks

Reviewed by bjones0407

Jun 28th 2012

Checking Account Is Great! ATM Everywhere! Free No Charge Overseas Withdrawals!

If you're looking to open a simple checking account, go with bank of america! They are great!!! Not only do they have convenient no charge atm everywhere you go (down in subways, in mall, airport etc), they offer great online banking services!!! Plus, the customer service is super smooth and very efficient!

A great big plus is that when bank of america offer 0% charge over-sea international atm withdrawals in several countries! I recently travelled to china, and boa is partner with one of the better bank branches of china - constructional bank - i was able to use it for free!! And boa keeps great security, i never had a single problem, rather, they would be monitoring my online banking activities 24/7! I love it!!! Go with bank of america!

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Other Bank of America Reviews

den125992gmailcom's Profile Image

Reviewed by den125992gmailcom

Oct 31st 2014

1 out of 5 marks

Money fraud

Bunch of frauds. I put My cash on checking account. I want to by a house on it. On next day they disappeared. They hold it with out any explanation and reason.Nobody can expalin nothing. And staff talking with you and asking a questions in the way like it is you who have stole from them not them from you!

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amandamarie9208gma's Profile Image

Reviewed by amandamarie9208gma

Oct 23rd 2014

5 out of 5 marks

Excellent Customer Service

I recently had an issue with a creditor withdrawing unauthorized funds. I used the online chat was helped through the process of applying for a new debit card to ensure no further drafts were taken out and then given the claim number to get the money back. The person i chatted with waived the $5 fee for a new debit card and sent it right away and was helpful and personable the whole time.

The person i spoke with about the claim was very helpful and efficient. I have dealt with two banks before and by far this was the easiest claim i have ever made. The money will be in my account tomorrow which is wonderful for someone living paycheck to paycheck!! The level of professionalism and empathy i have received during this and other transactions have made me a customer for life.

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