The employees at this branch are nice, but the assistant manager remains absolutely clueless about nearly. Everything (all due respect, mick). However, b of a's online security, convenience, and at its atms is absolutely unmatched - too bad they seem to be the epitome of wall street greed. Also they charge fees for small business accounts, sigh.
Minus - very low rate for cd and savings accounts. Plus - great service
We had 3 minutes worth of simple business to conduct and stephanie (branch manager) let the 2 of us sit there for 50 minutes. She knew we were there and could of easily, without any inconvenience to anybody, taken care of us and we could have been there less than 10 minutes. We have had business account's with bofa for several years and would not recommend (at least this branch) to anyone. Stephanie works like a robot lacking simple customer service common sense. A position at the town library may be better suited for her simplistic mind.