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Bank of America Customer Review

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Austinbusnessman's Profile Image

1 out of 5 marks

Reviewed by Austinbusnessman

Jul 24th 2012

Customer service has deteriorated substantially at the Arboretum Branch in Austin along with incompetent management.

I recently tried to open a business account there and the management knew less than the tellers about the requirements. It took me several trips back and forth to the bank just to open the account and even now when I ask questons about banking rules, no one seems to know the answers and they have to call the main branch so you waste an hour there.

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htatiparthiyahooco's Profile Image

Reviewed by htatiparthiyahooco

Oct 22nd 2014

1 out of 5 marks

Worst Bank

Very poor customer service. Do credit checks with out intimating customer

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ravibobbyreddyredd's Profile Image

Reviewed by ravibobbyreddyredd

Oct 21st 2014

1 out of 5 marks

Worst Service

While i was a student they gave me secondary account for free and later they have been charging 12 $ monthly fee and i had direct deposit setup for primary account. When i asked for refund they are saying they can't.

Who asked secondary account,they gave it for free and keep on charging since an year.

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