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Bank of America Report Card

Overall rating score 48%
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Bank of America Customer Review

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delavega's Profile Image

4 out of 5 marks

Reviewed by delavega

Sep 18th 2012

Excellent bank

This is my main bank and I've been using it for 14 years. I have no complaints about it.

Is this review helpful? ▲ Yes 2 ▼ No 3

Other Bank of America Reviews

moseshernandez's Profile Image

Reviewed by moseshernandez

Apr 12th 2014

2 out of 5 marks

worst experience banking with them and the customer service in this branch sucks. .

I closed my account Because of this branch... worst experience with this branch not one time but 3 or 4 times I been there even to cash my payroll checks they are unreal ..... because of this branch I would never open an account with BOA again..

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banksucks's Profile Image

Reviewed by banksucks

Apr 11th 2014

1 out of 5 marks

Very unprofessional treatment by associate BRIAN

Went to close an IRA CD - their renewal rates suck. Have done this multiple times in the past 6 months. The associate informs us that they would be withholding a 10% penalty - WRONG! Not if you reinvest in another IRA CD (which we would be with another bank). When I tried to explain that he was wrong he became irate and said, "Take your stuff and get out of my bank." Totally unprofessional. Called me an idiot. Other customers in the bank were appalled. One young man even came over to us and told BRIAN that he would be taking his business to another bank, because of the way he spoke to us. Filed a formal complaint with BofA corporate. We will be closing all of our other accounts.

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