I have finally closed my last account associated with Bank of America. I banked with BoA for about seven years and had several different accounts with them. While I found that at many different branches the folks who worked there usually had decent attitudes, the overall company attitude of BoA has always been one long and tireless fight to ream every bit of money out of you they can. The final straw for me, and by NO means the only time, was that my BoA CC ended up with an outstanding balance because of a charge that didn't quite make it onto the monthly bill. My account the ended up delinquent for just over 30 days, over $5 dollars, by the time I had reviewed my account statement it was already late. So because I, a seven year customer who had always kept my accounts up and paid all my bills, had $5 more than 30 days overdue they actually reported to a credit agency! For the next seven years I now have a black mark on my credit score! Seriously BoA? I could understand it if I was behind every month, or even if it was a major payment, but over $5 dollars that I paid straight after finding out? All my BoA accounts are now closed and I will no longer deal with them. I would feel more comfortable with my money stuffed in a pillowcase.
Went there 3 times on different occasion and different times and every time the drive through was closed. This last visit I had it! It was 10:40 am and pouring rain outside and I had my baby in the car. What is the point in having a drive through and never have it open. Hate bank of america.
It is never easy to pay your monthly payment to Bank of America Credit CArd. I used to have problem in the past and still now. BOA cancelled my previous credit card while I applied for the new one but it still shows up on my online account. The representative said that it will continue showing u on online account although it was cancelled. That being said, I made payment for the new account which was processed towards the old account. I have tried contacting them. First of all , it takes forever to answer the call. Then they say they will fix it and don't. When you call again, its like they have no idea what you are talking about. I have talked to 5 people so far and none of them have been able to resolve the problem. Once I have paid my balance, I will close the credit card and never ever apply for BOA credit card ever again. I use Citi, Discover, AMEX, local bank credit card and never even had single problem with other credit card.
I just don;t like how BOA handles things. This is just ridiculous.