Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

5,314
Branch Locations

Bank of America Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Rates
Citibank
Add
Bank Reviews
Chase
Add
Compare Banks

Bank of America Customer Review

Post a review
akale1982's Profile Image

5 out of 5 marks

Reviewed by akale1982

Feb 22nd 2013

Great Experience

Have had BofA for 2 years and never an issue. Friendly and fast service and great ease of use. Great Job guys!

Is this review helpful? ▲ Yes 1 ▼ No 2

Other Bank of America Reviews

tempusernamemybank's Profile Image

Reviewed by tempusernamemybank

Nov 21st 2014

1 out of 5 marks

Four Different "customer Specialists" To Resolve A Problem!

Tried to resolve a common problem with my account in a chat window. Had to go through four different "specialists" to get my problem resolved. Had to explain my problem four times. I got tired of being turned over to a new person. I was not rude. What ridiculous service.

Is this review helpful? ▲ Yes 1 ▼ No 0

Kevin1943's Profile Image

Reviewed by Kevin1943

Dec 18th 2014

1 out of 5 marks

Never Purchase Foreign Currency At Bank Of America

I went to a bank of america branch to purchase mexican pesos for an upcoming trip. When the teller gave me the receipt for the transaction, i saw that they were giving me a little over 7 pesos to the us dollar. At home, looked up the exchange rate for that day and it was over 14 pesos to the dollar. I called the bank and cancelled the purchase. The manager said he had already put the order in but that he would send the pesos back. When the pesos arrived, the manager called to confirm my desire to cancel. He told me that bank of america would refund my money at a lower rate. In the end, i was charged $80. 00 for this cancellation. Never use bank of america for foreign currency purchase. Their rates are unfair and the process is rediculous

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews