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Bank of America Customer Review

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akale1982's Profile Image

5 out of 5 marks

Reviewed by akale1982

Feb 22nd 2013

Great Experience

Have had BofA for 2 years and never an issue. Friendly and fast service and great ease of use. Great Job guys!

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Other Bank of America Reviews

sdill's Profile Image

Reviewed by sdill

Aug 2nd 2014

1 out of 5 marks

Still Ongoing & gotten worse-BofA cred card

See other sdill post--- Update... after my 3 month nightmare. Still no resolution. I had to reapply for my card to be opened. They pulled me 3 times, making my credit score go even lower. They did reopen it to exactly the same way it was. No changes in % or anything. August stmnt had all charges reversed and yet still showed a cash advance with new % added. They were supposed to take away the cash advance thus no new %. They credited it back last month. I need to call again for have the cash advance and new % removed. I am exhausted by their mistakes and lies. But I will not give up. I still have 2 delinquent payments on my credit report, 3 hard inquires, a closing, and a reopening. They are the WORST EVER EVER! Estimate total hours spent 15+ and 20+ phone calls so far. WORST credit card bank EVER. Eleven years I spent with these incompetent, lying, jerks. I have spoken with many supervisors that don't care either. Friends have closed $20,000.+ in accounts and loans so far. I tell everyone about B of A.

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Madashell002's Profile Image

Reviewed by Madashell002

Aug 27th 2014

1 out of 5 marks

Lousy banking system

This bank needs to care a little more about his customers who are paying their salaries.When they make a mistake, admitted and corrected in a reasonable time and manner.I made a payment to this bank, they did not credited to my account, went back to the bank with the receipt, they said that it got corrected,that I would receive a new statement. The only result was that they cancel my credit line and did not credit me anything for the payment I had made. This is definitely the shittiest excuse for a bank I have ever seen.Should have been left out to die for the way they treat customers.UNSAFE AT ANY SPEED.

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