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krosierra's Profile Image

1 out of 5 marks

Reviewed by krosierra

Jul 16th 2012

HORRIBLE BANK

I have to pay more than 5 overdraft every week because they said all the transactions that you do between friday to monday go thru on tuesdays! thats mind they wait until you have no money to process... if you have money in the acc you are going to see processing every transaction even for 15 days!!! the worst!

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Other Bank of America Reviews

Dgenerate63's Profile Image

Reviewed by Dgenerate63

Aug 19th 2014

1 out of 5 marks

Complete disregard for Customer

I called in because I made a deposit at the 2305 East Cesar E Chavez Avenue, Los Angeles, CA 90033, to make at deposit before my the day had ended, which the following day I still got a fee, there are no signs posted that you must make it before 8pm any where on that atm (Which I still have pictures of on my phone). So I called in to get it taken off of my account, both people refuse, because it applied correctly according to them. Both were extremely rude, and talked over me, just seemed like they didn't care at all, The Manager would not address my concerns at all, all he did was point be back to the terms of my account, which I pointed out to him the technology did not exist when I opened the account so they were not in my terms. he just still refused and said there online, like anyone has time to go look at every page of the online website, he did not once show any empathy and sounded like he was just having a over all bad day.

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cgator77's Profile Image

Reviewed by cgator77

Jul 18th 2014

2 out of 5 marks

Worst Bank I've ever used

$31 it cost to order new checks. Are you serious??? Customer service is hit or miss and I have had multiple times where the 1-800 customer service has told me something to be told by the branch manager something different. Not worth the time or fees they love to charge at any opportunity! And the interest rates for savings accounts are a complete joke, don't even bother!

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