Took over 18 months of hell to try and re-fi a simple cash-out loan... Kept stonewalling and then asking for additional information. Run around after run around. We finally went to another lender and closed within 6 weeks. Paid off my credit card in full and discovered 3 months later that a $1. 50 monthly fee was being charged to my account and since we had cut up the card and never used it - i wasn't aware till we tried to get a loan and was told that there was a delinquent on my credit report. I will never voluntarily give boa another dime!
This bank in Pooler, GA sucks they have only one teller on duty taking comercial customers and regular customers in the same line at lunch time on a tuesday with 12 people in line. People were complaing in line. The bank mgr stated that's all bank of america will give them. But they have a lady walking around in there askin if u need a deposit slip this bank is a joke. They suck they also charge $6. 00 fee to cash there on check if u don't have a acc with them. Stay away from bank of amigo they also cater to illegal aliens ie give them bank accounts without being a citizen of the usa. Stay away from bank of america!!