Overall Rating

MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Bank of America Customer Review

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hickgirl4ever's Profile Image

1 out of 5 marks

Reviewed by hickgirl4ever

Jun 14th 2012

Horrible!

This is the worst bank ever. For 1 i can't do any transactions in the bank or through the drive thru. I have to perform all transactions through the atm. 2 they held one of my checks for 4 days and another for 10 days! I've never had a check come back nsf, i've never had any problems with the checks i deposit and it sure as heck don't take 4 days or longer for a check to clear.

They have horrible business practices and are not getting anymore business from me. I am closing my account first thing in the morning when i can finally have access to my money. Oh, and the check the amount they were holding was only $176 and some change... Really? What a crappy place. Seriously, worst bank ever. My bf has to wait in line for at least 30minutes every time he has to go in there. I'm pretty sure he's closing his account to. So they should change their name to "worst bank of america".

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Other Bank of America Reviews

mayakras's Profile Image

Reviewed by mayakras

Jun 25th 2015

1 out of 5 marks

not good

Glenview branch now having their window closed on saturdays.

I have spent 20 min waiting for personal banker and all that time, instead of offering extra help, their female manager was flirting with somebody over the phone. Everybody could hear that. Very unprofessional.

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Shamaro8's Profile Image

Reviewed by Shamaro8

May 22nd 2015

5 out of 5 marks

Exceptional Branch Manager

Will not say what I went in for, but the Branch Manager Jason, was exceedingly professional and friendly...I was thinking, the tellers must enjoy their job, with such leadership present!!

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