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Bank of America Customer Review

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hickgirl4ever's Profile Image

1 out of 5 marks

Reviewed by hickgirl4ever

Jun 14th 2012

Horrible!

This is the worst bank ever. For 1 i can't do any transactions in the bank or through the drive thru. I have to perform all transactions through the atm. 2 they held one of my checks for 4 days and another for 10 days! I've never had a check come back nsf, i've never had any problems with the checks i deposit and it sure as heck don't take 4 days or longer for a check to clear.

They have horrible business practices and are not getting anymore business from me. I am closing my account first thing in the morning when i can finally have access to my money. Oh, and the check the amount they were holding was only $176 and some change... Really? What a crappy place. Seriously, worst bank ever. My bf has to wait in line for at least 30minutes every time he has to go in there. I'm pretty sure he's closing his account to. So they should change their name to "worst bank of america".

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Other Bank of America Reviews

tempusernamemybank's Profile Image

Reviewed by tempusernamemybank

Nov 21st 2014

1 out of 5 marks

Four Different "customer Specialists" To Resolve A Problem!

Tried to resolve a common problem with my account in a chat window. Had to go through four different "specialists" to get my problem resolved. Had to explain my problem four times. I got tired of being turned over to a new person. I was not rude. What ridiculous service.

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Kevin1943's Profile Image

Reviewed by Kevin1943

Dec 18th 2014

1 out of 5 marks

NEVER PURCHASE FOREIGN CURRENCY AT Bank of America

I went to a Bank of America branch to purchase Mexican pesos for an upcoming trip. When the teller gave me the receipt for the transaction, I saw that they were giving me a little over 7 pesos to the US dollar. At home, looked up the exchange rate for that day and it was over 14 pesos to the dollar. I called the bank and cancelled the purchase. The manager said he had already put the order in but that he would send the pesos back. When the pesos arrived, the manager called to confirm my desire to cancel. He told me that Bank of America would refund my money at a lower rate. In the end, I was charged $80.00 for this cancellation. Never use Bank of America for foreign currency purchase. Their rates are unfair and the process is rediculous

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