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Bank of America Customer Review

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Morales's Profile Image

1 out of 5 marks

Reviewed by Morales

Jul 29th 2012

Horrible, Condescending Customer Service I've Ever Had.

I've heard so many bad reviews about boa and i can tell from experience that they really are. I just got off the phone with them and i can't wait to share my bad experience with them. This customer rep by the name of bella was so rude, unprofessional and condescending over the phone. They need to train their customer service rep on how to handle each calls well. I'm glad i closed my account with them. I'm sure there are other good banks that take care of their customers well.

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Other Bank of America Reviews

htatiparthiyahooco's Profile Image

Reviewed by htatiparthiyahooco

Oct 22nd 2014

1 out of 5 marks

Worst Bank

Very poor customer service. Do credit checks with out intimating customer

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ravibobbyreddyredd's Profile Image

Reviewed by ravibobbyreddyredd

Oct 21st 2014

1 out of 5 marks

Worst Service

While i was a student they gave me secondary account for free and later they have been charging 12 $ monthly fee and i had direct deposit setup for primary account. When i asked for refund they are saying they can't.

Who asked secondary account,they gave it for free and keep on charging since an year.

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