Overall Rating

MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

5,314
Branch Locations

Bank of America Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank News
Citibank
Add
Bank Rates
Chase
Add
Compare Banks

Bank of America Customer Review

Post a review
dogsoldier6868's Profile Image

1 out of 5 marks

Reviewed by dogsoldier6868

Feb 23rd 2013

I Am A Long Term Bank Member And Warn You To Stay Away From Them.

I have been with this bank since i was 16 years old. I plan on closing out my account upon returing home from deployment. This bank charges for everything under the sun and has poor customer service for any issue. All their issues tell you to call machines or send to online links. You can not take bike loans,personal loans, or used car loans. If you call their 1800 number be sure you have a lot of time on your hands. Over draft fees are 30$ if your account drops below 20$. My best advice is just find a better bank.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Bank of America Reviews

aoeuaoeu's Profile Image

Reviewed by aoeuaoeu

May 21st 2015

5 out of 5 marks

Works with customer, excellent security

My experience at a New Haven branch of BOA has been exceptional. Most importantly, the employee I talked to had my best interests at heart and went above and beyond to find me the best account to fulfill my needs and save me money.

Additionally, I enjoy using BOA's online banking tools because of their simplicity and security. Making money transfers, finding account/routing numbers, and keeping track of finances are all accomplished in an easy-to-use interface that is not found at other banks I have used. However, I am most impressed by BOA's active security measures, not just online login security, but fraud detection as well. When I recently purchased an international flight, BOA immediately notified me of a potentially fraudulent charge. I was able to easily deem the charge valid and continue to purchase my ticket.

Overall, it's a great feeling to know that BOA has my best interests at heart and is actively trying to protect my finances.

Is this review helpful? ▲ Yes 1 ▼ No 0

PaulPaul's Profile Image

Reviewed by PaulPaul

Mar 17th 2015

1 out of 5 marks

think twice before going here

I recently moved to Florida and wanted to be sure my account addresses and information was up to date. There was a line out the door for customers. The manager informed me there was a two hour wait to see a representative. So much for customer service. As a premiere customer, you would think they would like to keep my business. I will be moving to another bank.

Is this review helpful? ▲ Yes 3 ▼ No 0

Post a review View all Reviews