Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

5,314
Branch Locations

Bank of America Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank News
Citibank
Add
Bank News
Chase
Add
Compare Banks

Bank of America Customer Review

Post a review
ginia's Profile Image

2 out of 5 marks

Reviewed by ginia

Jan 22nd 2013

I Truly Thought I Had Found A Good Bank But When The Chips Were Down They Did Not Have My Back.

I had replied to an ad for a job and this job entailed picking up packages and redistributing them to various places. Well, the first check came to pay me and to pay for the shipments. I deposited this check into my account ( i did not withdraw a penny of it) i was waiting to see if it cleared the bank first. Well, it did not. It was a scam. I was penalized for this by bank of america. They closed my account and turned me into check systems. I did nothing wrong. I can not see how i could have done this any differently. I deposited the check, waited for it clear without withdrawing funds from it. Isn't that what i was supposed to do?

Well they gave me the run around for days and then shut me down. No questions, no explanations, no options! When i called the home office to express my concerns and opinions on this matter, it was awful how i was treated. As if i were some common criminal. I was only told in a condescending tone of voice ( repeatedly) that my account was closed and i had been charged $35 for this non existant bank in which the check was drawn on and that i would never have another account at this bank. In my eyes, my bank should have had my back in this situation especially since i had not withdrawn any funds on this check.

I also called the bank on the third day and expressed my concerns about the validity of the check since it had cleared, and that i did not want my personal information disclosed to the sender of the check. But none of this mattered. I was treated as if i had done something wrong. I am still confused as to why.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Bank of America Reviews

Kevin1943's Profile Image

Reviewed by Kevin1943

Dec 18th 2014

1 out of 5 marks

NEVER PURCHASE FOREIGN CURRENCY AT Bank of America

I went to a Bank of America branch to purchase Mexican pesos for an upcoming trip. When the teller gave me the receipt for the transaction, I saw that they were giving me a little over 7 pesos to the US dollar. At home, looked up the exchange rate for that day and it was over 14 pesos to the dollar. I called the bank and cancelled the purchase. The manager said he had already put the order in but that he would send the pesos back. When the pesos arrived, the manager called to confirm my desire to cancel. He told me that Bank of America would refund my money at a lower rate. In the end, I was charged $80.00 for this cancellation. Never use Bank of America for foreign currency purchase. Their rates are unfair and the process is rediculous

Is this review helpful? ▲ Yes 1 ▼ No 0

timothy B's Profile Image

Reviewed by timothy B

Mar 22nd 2009

3 out of 5 marks

Thieves with a Liscense

That sums it all up!

Is this review helpful? ▲ Yes 11 ▼ No 1

Post a review View all Reviews