I had replied to an ad for a job and this job entailed picking up packages and redistributing them to various places. Well, the first check came to pay me and to pay for the shipments. I deposited this check into my account ( i did not withdraw a penny of it) i was waiting to see if it cleared the bank first. Well, it did not. It was a scam. I was penalized for this by bank of america. They closed my account and turned me into check systems. I did nothing wrong. I can not see how i could have done this any differently. I deposited the check, waited for it clear without withdrawing funds from it. Isn't that what i was supposed to do?
Well they gave me the run around for days and then shut me down. No questions, no explanations, no options! When i called the home office to express my concerns and opinions on this matter, it was awful how i was treated. As if i were some common criminal. I was only told in a condescending tone of voice ( repeatedly) that my account was closed and i had been charged $35 for this non existant bank in which the check was drawn on and that i would never have another account at this bank. In my eyes, my bank should have had my back in this situation especially since i had not withdrawn any funds on this check.
I also called the bank on the third day and expressed my concerns about the validity of the check since it had cleared, and that i did not want my personal information disclosed to the sender of the check. But none of this mattered. I was treated as if i had done something wrong. I am still confused as to why.
Minus - very low rate for cd and savings accounts. Plus - great service
We had 3 minutes worth of simple business to conduct and stephanie (branch manager) let the 2 of us sit there for 50 minutes. She knew we were there and could of easily, without any inconvenience to anybody, taken care of us and we could have been there less than 10 minutes. We have had business account's with bofa for several years and would not recommend (at least this branch) to anyone. Stephanie works like a robot lacking simple customer service common sense. A position at the town library may be better suited for her simplistic mind.