I had replied to an ad for a job and this job entailed picking up packages and redistributing them to various places. Well, the first check came to pay me and to pay for the shipments. I deposited this check into my account ( I did not withdraw a penny of it) I was waiting to see if it cleared the bank first. Well, it did not. It was a scam. I was penalized for this by Bank of America. They closed my account and turned me into check systems. I did nothing wrong. I can not see how I could have done this any differently. I deposited the check, waited for it clear without withdrawing funds from it. Isn't that what I was supposed to do? Well they gave me the run around for days and then shut me down. No questions, no explanations, no options! When I called the home office to express my concerns and opinions on this matter, it was awful how I was treated. As if I were some common criminal. I was only told in a condescending tone of voice ( repeatedly) that my account was closed and I had been charged $35 for this non existant bank in which the check was drawn on and that I would never have another account at this bank. In my eyes, MY BANK should have had my back in this situation especially since I had not withdrawn any funds on this check. I also called the bank on the third day and expressed my concerns about the validity of the check since it had cleared, and that I did not want my personal information disclosed to the sender of the check. But none of this mattered. I was treated as if I had done something wrong. I am still confused as to why.
I called in because I made a deposit at the 2305 East Cesar E Chavez Avenue, Los Angeles, CA 90033, to make at deposit before my the day had ended, which the following day I still got a fee, there are no signs posted that you must make it before 8pm any where on that atm (Which I still have pictures of on my phone). So I called in to get it taken off of my account, both people refuse, because it applied correctly according to them. Both were extremely rude, and talked over me, just seemed like they didn't care at all, The Manager would not address my concerns at all, all he did was point be back to the terms of my account, which I pointed out to him the technology did not exist when I opened the account so they were not in my terms. he just still refused and said there online, like anyone has time to go look at every page of the online website, he did not once show any empathy and sounded like he was just having a over all bad day.
$31 it cost to order new checks. Are you serious??? Customer service is hit or miss and I have had multiple times where the 1-800 customer service has told me something to be told by the branch manager something different. Not worth the time or fees they love to charge at any opportunity! And the interest rates for savings accounts are a complete joke, don't even bother!