I've been over charged for NSF multiple times since I moved to Florida from Seattle. Twice in one day on one occasion for the same amount and the same item. This has happened so many times that I'm seriously considering closing all my accounts because of this and and another problem which is "BILL PAY." I have set up to pay some of my bill through Bill Pay. Two accounts weren't paid as it was set up to do. Bank Of America never informed me that the payment wasn't paid..so it went unpaid for almost 1 and a half months. This impacted my credit report. The worst thing about it was it wasn't my fault.
I just want to express the frustrating experience I had with Bank of America, I opened my account on July and now (Oct 18, 2014) still dont have my permanent card, a total of 4 times I requested the card to be re-issued since I never got it in my mail, and now, I decided to close my business with this bank since they keep saying they will re-issue again the card, that is bad service for me. Service at the branch is OK though, but this issue with the card was very frustrating and so I will stop doing business with bank of america.
At the same time in July, opened another checkings account with First Tech and I got my card immediately at the branch, that was super fast and very practical.