MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I applied for a BoAM CC over the summertime, and was approved for a credit line of $5,000. subsequently activating my card in the early fall. I have a few other cc's with great payment history, NEVER late, etc. After Thanksgiving, I began Christmas shopping. I made one iPad purchase and a few other small dollar amount purchases at various stores with in 3 DAYS of each other. Holidays came and past, and just today I received a cancellation notice of my CC from BoAM. Are you kidding me? I had already sent off my FIRST payment, which was made early after checking my balance online.
Their (BoAM) reasoning in the letter, " Current economic trends, as a result, we have closed your above referenced account". And, "are no longer authorizing any further transactions."
I will pay this off after receiving my FIRST and only statement, I am so glad I did not use this any further, such a ridiculous experience with Bank of America! I would have given them a 5 rating, then only to retract that and rate BoAM a ZERO!!!!
After waiting in line 20 minutes, I was finally called over to the counter to make a deposit. The teller's name is Melissa and she was extremely rude. When I handed the deposit to her she pushed it back at me and told me to sort the money. I was confused and shocked! I said " isn't that your job?" She said no and proceeded to fold her arms and stare me down, waiting for me to sort the money. I refused so she said she couldn't help me and moved on to the next customer.
I am not one to complain and I typically try to avoid all confrontation. I have only had pleasant experiences at this bank in the past. I have never been told to sort out the money or had anyone ever flat out refuse to help me. As I understand it is not the banks policy to require customers to sort their own deposits. Maybe she was having a bad day but that is no way to treat people