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Bank of America Customer Review

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kokooh's Profile Image

1 out of 5 marks

Reviewed by kokooh

Jan 4th 2013

Ridiculous

I applied for a BoAM CC over the summertime, and was approved for a credit line of $5,000. subsequently activating my card in the early fall. I have a few other cc's with great payment history, NEVER late, etc. After Thanksgiving, I began Christmas shopping. I made one iPad purchase and a few other small dollar amount purchases at various stores with in 3 DAYS of each other. Holidays came and past, and just today I received a cancellation notice of my CC from BoAM. Are you kidding me? I had already sent off my FIRST payment, which was made early after checking my balance online.

Their (BoAM) reasoning in the letter, " Current economic trends, as a result, we have closed your above referenced account". And, "are no longer authorizing any further transactions."

I will pay this off after receiving my FIRST and only statement, I am so glad I did not use this any further, such a ridiculous experience with Bank of America! I would have given them a 5 rating, then only to retract that and rate BoAM a ZERO!!!!

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Other Bank of America Reviews

tempusernamemybank's Profile Image

Reviewed by tempusernamemybank

Nov 21st 2014

1 out of 5 marks

Four Different "customer Specialists" To Resolve A Problem!

Tried to resolve a common problem with my account in a chat window. Had to go through four different "specialists" to get my problem resolved. Had to explain my problem four times. I got tired of being turned over to a new person. I was not rude. What ridiculous service.

Is this review helpful? ▲ Yes 1 ▼ No 0

Kevin1943's Profile Image

Reviewed by Kevin1943

Dec 18th 2014

1 out of 5 marks

Never Purchase Foreign Currency At Bank Of America

I went to a bank of america branch to purchase mexican pesos for an upcoming trip. When the teller gave me the receipt for the transaction, i saw that they were giving me a little over 7 pesos to the us dollar. At home, looked up the exchange rate for that day and it was over 14 pesos to the dollar. I called the bank and cancelled the purchase. The manager said he had already put the order in but that he would send the pesos back. When the pesos arrived, the manager called to confirm my desire to cancel. He told me that bank of america would refund my money at a lower rate. In the end, i was charged $80. 00 for this cancellation. Never use bank of america for foreign currency purchase. Their rates are unfair and the process is rediculous

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