I applied for a BoAM CC over the summertime, and was approved for a credit line of $5,000. subsequently activating my card in the early fall. I have a few other cc's with great payment history, NEVER late, etc. After Thanksgiving, I began Christmas shopping. I made one iPad purchase and a few other small dollar amount purchases at various stores with in 3 DAYS of each other. Holidays came and past, and just today I received a cancellation notice of my CC from BoAM. Are you kidding me? I had already sent off my FIRST payment, which was made early after checking my balance online.
Their (BoAM) reasoning in the letter, " Current economic trends, as a result, we have closed your above referenced account". And, "are no longer authorizing any further transactions."
I will pay this off after receiving my FIRST and only statement, I am so glad I did not use this any further, such a ridiculous experience with Bank of America! I would have given them a 5 rating, then only to retract that and rate BoAM a ZERO!!!!
Bunch of frauds. I put my cash on checking account. I want to by a house on it. On next day they disappeared. They hold it with out any explanation and reason. Nobody can expalin nothing. And staff talking with you and asking a questions in the way like it is you who have stole from them not them from you!
I recently had an issue with a creditor withdrawing unauthorized funds. I used the online chat was helped through the process of applying for a new debit card to ensure no further drafts were taken out and then given the claim number to get the money back. The person i chatted with waived the $5 fee for a new debit card and sent it right away and was helpful and personable the whole time.
The person i spoke with about the claim was very helpful and efficient. I have dealt with two banks before and by far this was the easiest claim i have ever made. The money will be in my account tomorrow which is wonderful for someone living paycheck to paycheck!! The level of professionalism and empathy i have received during this and other transactions have made me a customer for life.