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Bank of America Customer Review

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kens's Profile Image

1 out of 5 marks

Reviewed by kens

Jun 8th 2012

Save Yourself A Lot Of Grief And Go Somewhere Else.

Had been a customer since 1991, the bigger they got the worst they got. Now it's the 8 arm monster and none of the arms know what the other one is doing. They get accounts confused, numbers wrong. Never return calls or emails. Took months to close all the accounts which were all in good standing.

Even had problems getting in safe deposit box. Always very slow service, very time-consuming to do business with either on the phone or in person. Last straw: it took 3 orders before they got our checks printed correctly. Very slow to do anything. Changed everything to bb&t very fast, accurate and good.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other Bank of America Reviews

isidrohggmailcom's Profile Image

Reviewed by isidrohggmailcom

Oct 18th 2014

1 out of 5 marks

Never Got My Debit Card In My Mail

Hi,

i just want to express the frustrating experience i had with bank of america, i opened my account on july and now (oct 18, 2014) still dont have my permanent card, a total of 4 times i requested the card to be re-issued since i never got it in my mail, and now, i decided to close my business with this bank since they keep saying they will re-issue again the card, that is bad service for me. Service at the branch is ok though, but this issue with the card was very frustrating and so i will stop doing business with bank of america. At the same time in july, opened another checkings account with first tech and i got my card immediately at the branch, that was super fast and very practical. Isidro hernandez

Is this review helpful? ▲ Yes 1 ▼ No 0

timothy B's Profile Image

Reviewed by timothy B

Mar 22nd 2009

3 out of 5 marks

Thieves with a Liscense

That sums it all up!

Is this review helpful? ▲ Yes 9 ▼ No 1

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