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Bank of America Customer Review

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Danny D's Profile Image

3 out of 5 marks

Reviewed by Danny D

May 11th 2012

Started Good, But Ended Bad

Got a credit card from them fairly easily, even though i did not have a huge income. After my balance was high for a few months, it was paid in full so that the current balance was $0. 00. The following day i was called by boa to say that they are closing my account due to a "recent credit evaluation". I tried to explain that i have just paid off all 6 of my credit cards and that it would not show on my credit report, but they would not hear any of it. I even asked if i could request it be closed rather than they close it (apparently this is better on your credit report) and they would not even let me do that. What is the deal boa? I pay off all my debt in hopes of improving my credit and you tell me i can't do business with you anymore? Then you try to make my credit report look even worse? Not acceptable!

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Other Bank of America Reviews

htatiparthiyahooco's Profile Image

Reviewed by htatiparthiyahooco

Oct 22nd 2014

1 out of 5 marks

Worst Bank

Very poor customer service. Do credit checks with out intimating customer

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ravibobbyreddyredd's Profile Image

Reviewed by ravibobbyreddyredd

Oct 21st 2014

1 out of 5 marks

Worst Service

While i was a student they gave me secondary account for free and later they have been charging 12 $ monthly fee and i had direct deposit setup for primary account. When i asked for refund they are saying they can't.

Who asked secondary account,they gave it for free and keep on charging since an year.

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