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Bank of America Customer Review

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Danny D's Profile Image

3 out of 5 marks

Reviewed by Danny D

May 11th 2012

Started Good, But Ended Bad

Got a credit card from them fairly easily, even though i did not have a huge income. After my balance was high for a few months, it was paid in full so that the current balance was $0. 00. The following day i was called by boa to say that they are closing my account due to a "recent credit evaluation". I tried to explain that i have just paid off all 6 of my credit cards and that it would not show on my credit report, but they would not hear any of it. I even asked if i could request it be closed rather than they close it (apparently this is better on your credit report) and they would not even let me do that. What is the deal boa? I pay off all my debt in hopes of improving my credit and you tell me i can't do business with you anymore? Then you try to make my credit report look even worse? Not acceptable!

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Other Bank of America Reviews

Hawaii2's Profile Image

Reviewed by Hawaii2

Jan 31st 2015

1 out of 5 marks

Erroneous Bank Transactions - Bank of America, Daly City, CA

I have been a loyal customer since 1978 and had given Bank of America a really good review based on a recent transaction with good customer service. The next day the bank withdrew a substantial amount of money from my checking account! When I called the representative told me it was from a charge off from an account that was closed 3 YEARS AGO!! You can imagine my outrage when he told me that after I gave the bank a good review. This is the 2nd time I've had to deal with this type of problem. The first time was a fraudulent charge on my account that took 3 months to clear. Time to open another account elsewhere

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vicky39's Profile Image

Reviewed by vicky39

Jan 29th 2015

1 out of 5 marks

Provide Privacy Information And Let Any People Take Money

Bank of america provide all the information to any person that they said is legal, my husband s. S. Was scan from someone else with t-mobile and he got a debt on collection, when he never has phone from t-mobile, now that collection when to "legal process" and they couldn't go to his bank to take that money because his bank protect his information, bank of america provide all the information and let other people take my money because my husband is in my bank account, is that fear? They said they cant do anything because was "legal".

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