MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I filed a claim with boa because i had an unauthorized charge from a bookstore, so after calling the claims department to report it, i then called the bookstore directly and they reimbursed the money to my account. Two days later boa reimbursed the money to me also, so i was given back double the money, now being an honest person, i called to let them know of the error, and had to press 1 for english, then remain on the phone for over fifteen minutes pressing buttons and listening to an automated voice mail, i absolutely hate that, and for trying to do the right thing, i think this is completely unfair, you're customers want to speak with a human, not a computer!
Somebody went in there bank and tricked the teller into giving them money out of my account. I called the branch and spoke to layla lucky and she was no help she didn't care to help me at all. I have recorded conversations to prove it email firstname.lastname@example.org if you need more info.
My father just passed and had a account there and the branch of inverness fl was the worst bank to deal with.staff was very rude and been charging my father past 6 years $ 67. for his safety deposit box and manager says he was NOT supposed to be charged and would not refund his money. And on top of that they charged to close his account.... will never use this bank or recommend it.....