In the years that i have had bank of america not once have they ever helped me through any situation. I am an active duty military soldier who has served this nation for six years. Due to my job i have been stationed in italy, louisiana, and hawaii. Not any of these places had a bank of america except one in italy, but other banks have atms on military installations. I have had to pay the atm fee and a separate charge for not using a bank of america atm.
Even though i am serving this nation and do not choose to live at these places, bank of america would never waive my fee. When i was deployed and couldn't be around a phone or internet, my checking would often get overdrawn, but they wouldn't auto switch the money from my savings. When i would call i often felt like they would just hang up to avoid having to deal with me. It was one of the most stressful things to have to deal with. I know none of my friends that have this bank any longer the ones like me that made the mistake and opened an account with them, hate this whole corporation.
They steal money, have no sense of compassion. They don't have anything to offer a military soldier in a time of need and they will forever be a prime example of a corperation that thinks they deserve something more and don't have to abide by simple principles of good character because they put the name of our country in their name. If you are reading this please... Please don't get this bank behind you.
I went to a Bank of America branch to purchase Mexican pesos for an upcoming trip. When the teller gave me the receipt for the transaction, I saw that they were giving me a little over 7 pesos to the US dollar. At home, looked up the exchange rate for that day and it was over 14 pesos to the dollar. I called the bank and cancelled the purchase. The manager said he had already put the order in but that he would send the pesos back. When the pesos arrived, the manager called to confirm my desire to cancel. He told me that Bank of America would refund my money at a lower rate. In the end, I was charged $80.00 for this cancellation. Never use Bank of America for foreign currency purchase. Their rates are unfair and the process is rediculous