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Bank of America Customer Review

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sssweeney88's Profile Image

1 out of 5 marks

Reviewed by sssweeney88

Jun 10th 2012

Terrible Throughout The 6 Years Never Had A Good Experience

In the years that i have had bank of america not once have they ever helped me through any situation. I am an active duty military soldier who has served this nation for six years. Due to my job i have been stationed in italy, louisiana, and hawaii. Not any of these places had a bank of america except one in italy, but other banks have atms on military installations. I have had to pay the atm fee and a separate charge for not using a bank of america atm.

Even though i am serving this nation and do not choose to live at these places, bank of america would never waive my fee. When i was deployed and couldn't be around a phone or internet, my checking would often get overdrawn, but they wouldn't auto switch the money from my savings. When i would call i often felt like they would just hang up to avoid having to deal with me. It was one of the most stressful things to have to deal with. I know none of my friends that have this bank any longer the ones like me that made the mistake and opened an account with them, hate this whole corporation.

They steal money, have no sense of compassion. They don't have anything to offer a military soldier in a time of need and they will forever be a prime example of a corperation that thinks they deserve something more and don't have to abide by simple principles of good character because they put the name of our country in their name. If you are reading this please... Please don't get this bank behind you.

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Other Bank of America Reviews

htatiparthiyahooco's Profile Image

Reviewed by htatiparthiyahooco

Oct 22nd 2014

1 out of 5 marks

Worst Bank

Very poor customer service. Do credit checks with out intimating customer

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ravibobbyreddyredd's Profile Image

Reviewed by ravibobbyreddyredd

Oct 21st 2014

1 out of 5 marks

Worst Service

While i was a student they gave me secondary account for free and later they have been charging 12 $ monthly fee and i had direct deposit setup for primary account. When i asked for refund they are saying they can't.

Who asked secondary account,they gave it for free and keep on charging since an year.

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