Bank of America has been very good when it comes to transactions. They always process very quickly and are very accurate. It has been very easy to deposit and withdraw money. It is very easy to access and the online banking is great. Making transfers online has been increadibly easy as well. However, I was given only 3 paychecks and it takes forever to receive the other ones. What is more, I was out of the country for 7 months and they just closed my checking account although I had previously let them know that I was not going to be here. And lastly, their telephone service and customer help on the telephone is very very slow.
Went there 3 times on different occasion and different times and every time the drive through was closed. This last visit I had it! It was 10:40 am and pouring rain outside and I had my baby in the car. What is the point in having a drive through and never have it open. Hate bank of america.
It is never easy to pay your monthly payment to Bank of America Credit CArd. I used to have problem in the past and still now. BOA cancelled my previous credit card while I applied for the new one but it still shows up on my online account. The representative said that it will continue showing u on online account although it was cancelled. That being said, I made payment for the new account which was processed towards the old account. I have tried contacting them. First of all , it takes forever to answer the call. Then they say they will fix it and don't. When you call again, its like they have no idea what you are talking about. I have talked to 5 people so far and none of them have been able to resolve the problem. Once I have paid my balance, I will close the credit card and never ever apply for BOA credit card ever again. I use Citi, Discover, AMEX, local bank credit card and never even had single problem with other credit card.
I just don;t like how BOA handles things. This is just ridiculous.