MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I was sent a credit card statement and paid the exact amount the statement said in fact 7 days early. Next month I was sent another statement for About $6.00 in additional interest due. I called Customer service couldn't get an answer there either, Was told it wasn't much so just pay it, Their customer service is just a joke. They need to study Discover. There are much better cards out there, Keep looking.
This bank only has one bank teller working at all times. There are other people working in the bank. But no one will open up a second bank teller window when the line gets long! The wait time is very long when this happens.
Bank of America freeze my credit card account and they are so bad that every time I called customer service they didn't have any idea the reason of the hold, I never had any late payments and always pay the full amount of balance every month. After 3 months of calling I finally closed the account, but this is the type of bank that do not care about the customer....