Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

5,380
Branch Locations

Bank of America Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Rates
Citibank
Add
Bank Reviews
Chase
Add
Compare Banks

Bank of America Customer Review

Post a review
debco74's Profile Image

2 out of 5 marks

Reviewed by debco74

Dec 29th 2012

Very Poor

I was sent a credit card statement and paid the exact amount the statement said in fact 7 days early. Next month I was sent another statement for About $6.00 in additional interest due. I called Customer service couldn't get an answer there either, Was told it wasn't much so just pay it, Their customer service is just a joke. They need to study Discover. There are much better cards out there, Keep looking.

Is this review helpful? ▲ Yes 4 ▼ No 0

Other Bank of America Reviews

Dgenerate63's Profile Image

Reviewed by Dgenerate63

Aug 19th 2014

1 out of 5 marks

Complete disregard for Customer

I called in because I made a deposit at the 2305 East Cesar E Chavez Avenue, Los Angeles, CA 90033, to make at deposit before my the day had ended, which the following day I still got a fee, there are no signs posted that you must make it before 8pm any where on that atm (Which I still have pictures of on my phone). So I called in to get it taken off of my account, both people refuse, because it applied correctly according to them. Both were extremely rude, and talked over me, just seemed like they didn't care at all, The Manager would not address my concerns at all, all he did was point be back to the terms of my account, which I pointed out to him the technology did not exist when I opened the account so they were not in my terms. he just still refused and said there online, like anyone has time to go look at every page of the online website, he did not once show any empathy and sounded like he was just having a over all bad day.

Is this review helpful? ▲ Yes 1 ▼ No 0

cgator77's Profile Image

Reviewed by cgator77

Jul 18th 2014

2 out of 5 marks

Worst Bank I've ever used

$31 it cost to order new checks. Are you serious??? Customer service is hit or miss and I have had multiple times where the 1-800 customer service has told me something to be told by the branch manager something different. Not worth the time or fees they love to charge at any opportunity! And the interest rates for savings accounts are a complete joke, don't even bother!

Is this review helpful? ▲ Yes 2 ▼ No 0

Post a review View all Reviews