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MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Bank of America Customer Review

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Cyclistlisa123's Profile Image

1 out of 5 marks

Reviewed by Cyclistlisa123

Dec 28th 2012

Very bad

Tried to cash a check made out to me from Bank of America--the bank itself. They wanted to charge me a $5 fee to cash a $130 check even though i have three mortgages at B of A (never paid late). I was in a B of A branch with a B of A check. This mega corporation will nickel and dime regular people any way it can.

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Other Bank of America Reviews

jasonciarochi's Profile Image

Reviewed by jasonciarochi

May 21st 2015

3 out of 5 marks

Pls email me - phone number does not work and list your fax

Please email me at jason@ciarochilaw.com

Your telephone number does not work and I cannot find your fax number, so I will reproduce the letter here.

Please contact my law office at 214-522-4900 regarding our client and your customer Laureen A. Walker. She is unable to make an information request because she cannot reach you via telephone, since the number on the internet only goes to automated dialing. Please provide your fax number or email, so that we may send in an information request regarding a closing that occurred at your branch. Jason Charles Ciarochi

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fdrice1's Profile Image

Reviewed by fdrice1

May 19th 2015

1 out of 5 marks

Eastvale, CA BofA branch review

I totally agree with all the Yelp bad reviewsl. Been with BofA for 40 yrs and would definitely change but I moved here recently and have a business account that would be very hard to convert. I still might. The Irvine and the SC Plaza branches where I lived and worked for many years were efficient, professional and pleasant to visit. When I talked to one of the several "stand around" suit guys yesterday about helping at the window (1 teller, 10 people in line) , he replied that being a teller was behind him, that he wasn't authorized and that I could expect the same (bad) service in the future which is obvious from the reviews on here. The manager was out for the day. I never go inside this branch unless absolutely necessary. It is worse than the DMV because we expect more from a bank! I am shocked that customers continue to use this disgusting and extremely poorly managed BofA branch

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