Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

5,314
Branch Locations

Bank of America Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank News
Citibank
Add
Bank News
Chase
Add
Compare Banks

Bank of America Customer Review

Post a review
mitaka's Profile Image

1 out of 5 marks

Reviewed by mitaka

Jan 31st 2013

bank of america sucks

this bank is bad bank to bank with they put chcks on hold for long time i had my check on hold for 5 bisness days and i understand it takes some time to clear so when the time come to clear my check some one from bank of america hold department put my check on hold agein for 5 more days and i had charged from my acout fees i did not know about this bank sucks dont trust this bank at all

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Bank of America Reviews

vicky39's Profile Image

Reviewed by vicky39

Jan 29th 2015

1 out of 5 marks

Provide privacy information and let any people take money

Bank of America provide all the information to any person that they said is legal, my husband s.s. was scan from someone else with T-Mobile and he got a debt on collection, when he never has phone from T-Mobile, now that collection when to "legal Process" and they couldn't go to his bank to take that money because his bank protect his information, Bank of AMerica provide all the information and let other people take my money because my husband is in my bank account, is that fear?? they said they cant do anything because was "legal".

Is this review helpful? ▲ Yes 1 ▼ No 0

Brit's Profile Image

Reviewed by Brit

Dec 1st 2012

5 out of 5 marks

I Had The Best Customer Service Experience Of My Life!

I am 21 and opened 2 credit cards online without reading anything about them. I always pay my bills a week before they're due because i have anxiety about late payments and bad credit. I didn't understand how i paid my bill early but didn't have the full available credit so i called bank of america customer service. Rochelle was beyond amazing and i hold client service very high and she surpassed my standards!

I did not understand the issue whatsoever and she patiently explained it in like 20 different ways until i completely understood, she even offered to transfer me to someone who could help me further if she wasn't capable of doing so. After i got what she was saying i asked her a few more questions and she's not only very intelligent but she's so personable. She's seriously amazing and made my day! She made my baking experience easier and when you understand what's going on with your money your life is easier! Thank you rochelle and bank of america

Is this review helpful? ▲ Yes 2 ▼ No 1

Post a review View all Reviews