If you're looking to open a simple checking account, go with Bank of America! They are great!!! Not only do they have convenient no charge ATM everywhere you go (down in subways, in mall, airport etc), they offer great online banking services!!! plus, the customer service is super smooth and very efficient! A great big plus is that when Bank of America offer 0% charge over-sea international ATM withdrawals in several countries! i recently travelled to China, and BOA is partner with one of the better bank branches of China - Constructional Bank - i was able to use it for free!! and BOA keeps great security, i never had a single problem, rather, they would be monitoring my online banking activities 24/7! i love it!!! go with Bank of America!!!
I called in because I made a deposit at the 2305 East Cesar E Chavez Avenue, Los Angeles, CA 90033, to make at deposit before my the day had ended, which the following day I still got a fee, there are no signs posted that you must make it before 8pm any where on that atm (Which I still have pictures of on my phone). So I called in to get it taken off of my account, both people refuse, because it applied correctly according to them. Both were extremely rude, and talked over me, just seemed like they didn't care at all, The Manager would not address my concerns at all, all he did was point be back to the terms of my account, which I pointed out to him the technology did not exist when I opened the account so they were not in my terms. he just still refused and said there online, like anyone has time to go look at every page of the online website, he did not once show any empathy and sounded like he was just having a over all bad day.
$31 it cost to order new checks. Are you serious??? Customer service is hit or miss and I have had multiple times where the 1-800 customer service has told me something to be told by the branch manager something different. Not worth the time or fees they love to charge at any opportunity! And the interest rates for savings accounts are a complete joke, don't even bother!