If you're looking to open a simple checking account, go with Bank of America! They are great!!! Not only do they have convenient no charge ATM everywhere you go (down in subways, in mall, airport etc), they offer great online banking services!!! plus, the customer service is super smooth and very efficient! A great big plus is that when Bank of America offer 0% charge over-sea international ATM withdrawals in several countries! i recently travelled to China, and BOA is partner with one of the better bank branches of China - Constructional Bank - i was able to use it for free!! and BOA keeps great security, i never had a single problem, rather, they would be monitoring my online banking activities 24/7! i love it!!! go with Bank of America!!!
From October 2012 to March 2013, Bank of America would have many excuses not to process my payment for my credit card bill. I would call customer service to pay part of that bill. I gave them my personal checking account number , (located on the front of my checks.). the next following month, I checked my bank statement and no payment was made to Bank of America. I called Bank of America to find out why the amount was not applied on my account. The customer service rep. told me that i gave them the wrong number on the check. I asked them that they should have call, e-mail, or text me of this problem. (COME ON), I think that I can read numbers on the bottom of a check, (Routing numbers). so I gave them the complete routing numbers again. And again the same thing happened again. This went on for at least 5 months. Finally I was able to pay, (IN FULL), the whole amount. now I have a bad credit mark on my credit score and they will not take them off because they show their records as accurate. Maybe this is a way to make extra money from late fees.
I have always enjoyed doing business with bank of America. They are always able to give me quick and accurate info regarding my accounts. The ATM is also my favorite thing about this bank. I rarely ever have to go into the bank, the atm can do everything. I have been doing business with them since 2010 and plan on doing business with them for another 10 years.