D+ MyBankTracker Rating

Bank of Baroda

About Bank of Baroda

Bank of Baroda was established in 1979 and offers a wide range of Products and Services. It is well-equipped to deal International Trade Business with a focus on Indo US Trade with personal touch and is technology driven with contemporary communication facilities.

Bank of Baroda logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Bank of Baroda Bank Customer Reviews

  • H
    Reviewed By Hrushit Dec 2, 2012

    A Bank That Has A Tagline Called "india's International Bank"; But Has No Ounce Of Customer Service.

    I wanted to make a payment online with my debit card which accompanied my savings bank account. Since it was for the first time, i had to register and enter details and the internet connection got severed then. Suddenly, an error message popped up: "your card has been blocked". When i visited the concerned branch the next day, the concerned staff member was clueless about this issue where a "customer's card gets blocked. " he consulted his boss, who advised me to call up the call centre number. When i called them, they said that the card'd be unblocked in 24 hours. In case i wanted them to do it earlier, an email from the branch manager would be required.

    So i rushed back to the branch and requested the email. The staff member said he'd only email the next day. No reasons as to why. When i tried using my atm card to withdraw money, it returns an "incorrect pin" supplied. The call centre executive said a new pin shall be required for which charges shall be levied in the account! He also said to contact the staff at the branch again. As of now, 4 days after the incident, i am still waiting for the issue to be resolved so that i can withdraw the money. No one wants to answer properly or take responsibility to resolve the issue. When i visited the branch the first day, they made me fill up forms which were unrelated to my query.! And these guys want to call themselves "international. " not a chance!! It's a bureaucratic culture, with rude staff at the branch, no proper directions, and zero ability to resolve such a sensitive issue.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
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  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A