I opened this account a couple years ago when they accepted out-of-state applications and were paying over 4%. Even with the rate cut in half, it's still much better than most. As my primary account, I use it mostly online as intended so never had any issues with bank staff or customer service. Thier website does seem pretty dated, but not unlike several other community banks (M&T Bank and Provident NJ come to mind).
At first I thought the choice of ATM locations would be a problem but their Allpoint ATM network is in most (if not all) the Hess stations, Target stores, and 7-Elevens. Makes it much easier for me to find a FREE ATM than with any other bank. I can get reimbursed if I go outside the network, but why make Bank Sierra contribute to another bank's profit. If I need to transfer to an outside account, I use my other bank's website; Bank of Sierra doesn't charge me (the others would if the transfer was going the other way).
A couple times I thought of switching to a bank closer to home (the 3hr time zone difference is a bit annoying) with similar rules and/or better rates, but one thing makes me forget all that - this account works for me!
Good Job Bank of Sierra.
I own a veterinary hospital in bakersfield. I opened 4 accounts at this bank, 2 are interest bearing. Last month i noticed that i earned zero interest. When i called, i was told i did not have any interest bearing accounts. Wtf. Upon further research, and only after i disputed what they said, they "discovered" that they had made a technical error on a recent conversion internally in their bank and somehow converted all my accounts to non-interest bearing accounts. Unbelievable. I am now fighting to get my interest for the last 1 1/2 months. Will be closing all my accounts at this bank and filing a complaint with regulators. Idiots.
Primary Account is not defined by Paypal as being the primary account billed with autopay transactions. If you change bank accounts because you moved out of the local area, close your Paypal account first. Bank of Sierra is profiting primarily through overdraft fees. Paypal is set up to maximize overdraft. Nobody would expect the definition of Primary account not to mean "first account to be billed". Bank of Sierra profits horribly from this misconception. With overdraft protection and Paypal routing your money unexpectedly to the wrong account all Banks win. Bank of Sierra has no intention of reversing overdraft charges due to Paypal's underhanded strategy. Why would Paypal do this? Because Paypal/ebay owner also owns stock in various organizations in Micro financing. These organizations make most of their profits from overdraft protection. Paypal is conveniently set up to maximize profits through overdraft. I would have never known this until I moved. It must really be horrible for poor people in America that live paycheck to paycheck. This is the first time I have over drafted and it only happened because I moved. They literally stole $1000 from me in overdraft fees this month when I tried to change bank accounts and Paypal routed my money in a direction I didn't expect it to go. Watch out America, it's things like this that turn countries into a war zone. O. Pierre is a French Iranian with heavy sentiments toward Iran and Iranian allies. Bank of Sierra is profiting heavily from his underhanded techniques to rob you of your labor. Banking local just means it's more difficult to close your account after you move.