About Bank of the West

Founded in 1874, Bank of the West originates commercial, small business and consumer loans and leases, as well as providing a range of other individual and commercial deposit, banking, trust and investment products. Bank of the West offers deposit accounts, credit cards, insurance, investment products, trust services, and financial planning.
Customer Service #

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank Reviews
BBVA Compass Bank
Add
Bank Reviews
KeyBank
Add
Compare Banks

Overall Rating

MyBankTracker Grade

B+
Customer Rating
Based on 86 Reviews
Financial Health
Based on Texas Ratio: 6.27
Bank Fees
vs. Average
Bank Rates
vs. Average
Number of Locations
vs. Similar Institutions
Mobile Deposits
Mobile Deposits
Mobile Banking
Quality of Mobile Services

Locations & Hours

Bank of the West Location Map
Bank of the West Location Map
We found branches close to you and 619 nationwide.
View Locations & Hours

Customer Reviews

Most Helpful Customer Reviews

Tom M's Profile Image

Reviewed by Tom M

Nov 25th 2010

5 out of 5 marks

The best Bank!

It is refreshing to see a bank this devoted to customer service. I have my personal and business accounts here. They always welcome me by name. If there has ever been a problem they actually call me on the phone to talk about it. I couldn't be happier.

Is this review helpful? ▲ Yes 3 ▼ No 1

ikeclaton's Profile Image

Reviewed by ikeclaton

Feb 4th 2014

2 out of 5 marks

Sorry customer service

The Bank Manager called me to try to sell products to me and she talked over me the whole time. Sad because our farm does a lot of business in Mabel MN but not with that bank any more.

Is this review helpful? ▲ Yes 3 ▼ No 0

Thermo C's Profile Image

Reviewed by Thermo C

Dec 13th 2011

1 out of 5 marks

Bank of the West Rewards Credit Card

Piss poor customer service, nearly non-existent. Online activity only goes back 120 days. If you need statements, they won't have it in pdf. format or any format. They will charge you $8 per statement if you need the hard copy. This company is outdated in technology yet updated with inflation. Stay far away from their Rewards credit card.

Is this review helpful? ▲ Yes 3 ▼ No 1

Post a review View all reviews

Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Classic Savings

0.01%

$0

$25

NAME RATE (APY) MIN TO EARN APY Min Deposit
Internet Choice Checking

0.01%

$0

$100

Banking Fees

Type Fee National average
Monthly Inactivity

$0

account closed after 90 days

$7

Non-Sufficient Fund (Overdraft)

$35

$30

Stop Payment item

$35

$27

Return Deposit

$12

$14

Domestic Wire Transfer (Outbound)

$20

$22

Domestic Wire Transfer (Inbound)

$13

$9

Non-Bank ATM

$2.50

$1