Overall Rating

MyBankTracker rated Bank of the West based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Bank of the West Customer Review

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Jose R's Profile Image

1 out of 5 marks

Reviewed by Jose R

Oct 31st 2011

Terrible would not recommend at all!!! Worst banking experience ever!!

their fees are ridiculous they have a FEE for every mistake you make!! Unbelievable!!! their Overdraft protection fee is the highest in the Nation $36 plus a $5 each day your account is overdrawn. RIDICULOUS!!!

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Bank of the West Reviews

nothappywithBOTW's Profile Image

Reviewed by nothappywithBOTW

May 21st 2015

1 out of 5 marks

Rude....

I am not surprised they only have 2 stars at this time.... I feel that due to the disrespectful and condescending tone that the "Customer Service Manager" ELAINE displays....they deserve a 1 minus. I was hoping to transfer all of my banking business to Bank of the West, but would never have expected such a horrible experience in just one short month....

Is this review helpful? ▲ Yes 1 ▼ No 0

roland's Profile Image

Reviewed by roland

Apr 25th 2014

5 out of 5 marks

I Love Bank of The West. Solid -- In Every Way!

This is my favorite Bank period. At 64 yrs old I've had many relationships with about every bank you can think of and believe me, I know the differance. You will not be disappointed. In any area whatsoever -- in person or online.

Your search for a solid bank is over.

Roland Henderson

Mortgage broker

Hunt Beach Ca.

Is this review helpful? ▲ Yes 2 ▼ No 0

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