Overall Rating

MyBankTracker rated Bank of the West based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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634
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Bank of the West Customer Review

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angrypirate's Profile Image

1 out of 5 marks

Reviewed by angrypirate

Jan 2nd 2013

The Worst Customer Service Experience, Ever.

I lost my boat in sandy, and have been trying to resolve my claim. This morning i called bank of the west for the third time for confirmation of the process, and received the third different list of requirements. There is absolutely no sense of urgency or concern... Forget about being able to understand the representative.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Bank of the West Reviews

roland's Profile Image

Reviewed by roland

Apr 25th 2014

5 out of 5 marks

I Love Bank of The West. Solid -- In Every Way!

This is my favorite Bank period. At 64 yrs old I've had many relationships with about every bank you can think of and believe me, I know the differance. You will not be disappointed. In any area whatsoever -- in person or online.

Your search for a solid bank is over.

Roland Henderson

Mortgage broker

Hunt Beach Ca.

Is this review helpful? ▲ Yes 2 ▼ No 0

phanna02's Profile Image

Reviewed by phanna02

Apr 30th 2013

5 out of 5 marks

Tristian Salazar Excellent Customer Service

Was very helpful and friendly. I really appreciate his help.

Is this review helpful? ▲ Yes 2 ▼ No 0

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