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Barclays Bank Customer Review

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Allie E's Profile Image

3 out of 5 marks

Reviewed by Allie E

Apr 23rd 2010

I've had issues...

Despite having an excellent credit history with my Juniper Visa with iTunes Rewards credit card, Barclay's closed my account with no notification last Fall. I purchased a laptop on eBay, expecting to use my card (had a reasonable balance but also plenty of credit). When the payment was declined repeatedly, i called the company and they informed me that I no longer had an account, just a balance.

I know that has happened with other institutions as well, but I think it's unfair to do it without notification. And I think it was unreasonable with my account history.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other Barclays Bank Reviews

piazink's Profile Image

Reviewed by piazink

Nov 25th 2014

2 out of 5 marks

Customer Relations

According to my bill paying log, I did pre-schedule payment of my Barclay's U Promise card on the due date. I'm not sure whether I made an error in posting it...perhaps neglecting to hit "submit"...or the website malfunctioned but, for whatever reason, the payment did not go through. I discovered the error two days later when I did my weekly check of credit card and bank transactions. By then the bank had charged me a twenty-five dollar penalty (actually posted on the exact due date!) and interest on the entire amount. Since we use the card for almost all of our expenses, the interest was substantial.

OK. They were within their rights...late is late. but it left a really bad impression. I was once late on a payment on my USAA Master Card. I received a reminder, paid the card off promptly. No penalty. I have cancelled my Barclay's card and will use my USAA card exclusively. My business is now entrusted to a bank that puts customer relations before the almighty dollar. How good it feels!

Is this review helpful? ▲ Yes 1 ▼ No 0

ahmad's Profile Image

Reviewed by ahmad

Nov 24th 2014

1 out of 5 marks

Unprofessional & Unethical Staff In Dubai

The dubai operation is horrible riddled with many unethical problems and issues. The compliance and legal are unethical and unprofessional blaming clients for their own shortcomings and ruined people's lives. I would never recommend this bank to anyone.

Is this review helpful? ▲ Yes 1 ▼ No 0

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