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MyBankTracker rated Barclays Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Barclays Bank Customer Review

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davidr222's Profile Image

1 out of 5 marks

Reviewed by davidr222

Sep 18th 2012

Very Frustrating Experience

The credit card offered by barclays online featured a number of rewards. I contacted customer service with some questions and discovered that the rewards were quite misleading... Not at all as advertised. It took about an hour on the phone before the situation was finally made clear to me. All of this is an indication that this institution is not functioning optimally. I would recommend steering clear of barclays.

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Other Barclays Bank Reviews

lexyluvsny's Profile Image

Reviewed by lexyluvsny

Mar 5th 2015

2 out of 5 marks

Impossible to Put Money Into Bank

I have their dream account that says you can't deposit more than $1,000 a month. Fine...however if there's even a penny more - such as you set-up the account for ACH transfers from another bank - they reject the deposit! My payroll department took this bank off of my direct deposit because their deposits kept getting rejected. I added this account to 2 of my other banks - again they made "trial deposits" so when I tried to deposit $1K into the account - REJECTION!! Even when the bank removes their trial deposits - you can't make your $1k deposit because 38 cents WAS in your account!! It's insane!! And customer service can't help - I ask if an exception can be made - we are talking PENNIES here - no there's nothing they can do!! I've never seen a bank that doesn't want your money or business because I'm done with these stupid "rejections"

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dianelee99's Profile Image

Reviewed by dianelee99

Feb 27th 2015

1 out of 5 marks

Barclays is sexist!

I want to warn all women about how sexist they are. Although I was the primary earner and that was obvious, they only took direction from my partner. He used this advantage to screw me out of all my money and possessions while I was working abroad. Barclay's attitude was that he was in the right, that I wasn't worth listening to and if I couldn't come to the bank they would take his direction. I was working in Denmark and he managed to restrict the accounts so that I couldn't even purchase an airline ticket, in addition to the fact that I needed to work during the week and Barclays is only open during the week, they wouldn't even consider making an appointment early Monday or late Friday to accommodate my flight schedule. I had to have a friend purchase an airline ticket to get me home. Of course he was the bastard, but Barclays certainly helped him even when it was obvious that I was the one earning. I figure that the bastard owes me close to half a million pounds and that Barclays assisted him with at least a hundred grand of that.

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