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Barclays Bank Customer Review

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davidr222's Profile Image

1 out of 5 marks

Reviewed by davidr222

Sep 18th 2012

Very Frustrating Experience

The credit card offered by barclays online featured a number of rewards. I contacted customer service with some questions and discovered that the rewards were quite misleading... Not at all as advertised. It took about an hour on the phone before the situation was finally made clear to me. All of this is an indication that this institution is not functioning optimally. I would recommend steering clear of barclays.

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Other Barclays Bank Reviews

barclaysrterrible's Profile Image

Reviewed by barclaysrterrible

Jul 8th 2014

1 out of 5 marks

Absolutely Abysmal Company. Unhelpful and arrogant staff.

The only reason I gave Barclays 1 star was because it was impossible to give them a zero, which is just what they deserve. This is an abysmal company with untrained and unhelpful telephone staff who do not know their posteriors from their elbows. They are rude, condescending and blatantly cheeky. I made a complaint about the way I was spoken to on the telephone and I ended up with £154 pounds as a goodwill gesture for their dreadful untrained staff mistakes. I will be leaving this establishment and would rather lick wasps than give Barclays another penny of my cash. Abominable service from an abysmal company.

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Kartnik's Profile Image

Reviewed by Kartnik

Aug 14th 2013

4 out of 5 marks

Pretty good so far.

Been with this bank for a year for their online savings. Has been pretty good so far, no hiccups or hassles. I like their Security features. Working in IT, it's important to have extremely good online security now. These hackers around the world are getting smarter and it looks like Barclays is staying on top of it, but there's always room for improvement no matter who you bank with. Overall I would give them 4.5 stars out of 5, so far. Transfers are easy thru ACH, and don't take forever, and set up process is relatively quick. No faxing in stuff, signatures, credit checks, stuff going thru the Mail(except the welcome kit etc..) Everything is online, secure, fast. Good Bank.

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