About Cadence Bank

With over 100 years of strength and a solid reputation for trust in our past, Cadence is a regional bank with a network of over 35 locations in Mississippi, Tennessee, Alabama, Florida and Georgia. From our roots as local, community based banks, we have developed a wise and sensible approach to serving our customers. An approach that is centered on personal, individual service, in tune with your needs for today and keeping pace with your dreams for tomorrow.
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Overall Rating

MyBankTracker rated Cadence Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


MyBankTracker Rating

Customer Rating
Based on 4 Reviews
Financial Health
Based on Texas Ratio: 19.75
Number of Locations
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Locations & Hours

Cadence Bank Location Map
Cadence Bank Location Map
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Customer Reviews

Most Helpful Customer Reviews

Gus's Profile Image

Reviewed by Gus

Jan 6th 2014

4 out of 5 marks

Very good

They have always been pleasant and professional when I have dealt with them.

Is this review helpful? ▲ Yes 1 ▼ No 0

PatiWeaver's Profile Image

Reviewed by PatiWeaver

Jan 10th 2014

2 out of 5 marks


After using Cadence Bank for over 20 years, I am forced to look for a new bank. They have changed debit cards from Visa to Discover. Not every business accepts Discover. I was embarassed when I tried to pay a bill at a local restaurant who did the accept the Discover Card. I travel a lot to the Caribbean and a lot of businesses on the small islands don't accept either. Definately not customer friendly. When I called customer service I was told - Sorry that's who we've contracted with and I was free to move my accounts.

Is this review helpful? ▲ Yes 1 ▼ No 0

dawg's Profile Image

Reviewed by dawg

Nov 30th 2012

1 out of 5 marks

Worst Ever

The branch manager makes a rubber band sound smart. The area manager gets her jolly out of firing people. The teller when i said "this is the last check i will be depositing here" 14,000. 00 - then lied and i have a witness and said i was taking all of my money out on monday - wtf after sitting in line in the drive thru all i said was this was the last check. 4 hours later the not so smart branch manager calls me and says "we are placing a hold on your check since you are closing your account on monday" i advised him so this was "punishment" and he stuttered.

Then i spoke with the other person who is just mean and she said the same thing the teller said you were going to take your money out monday so we are going to place a hold on it. This is hostage. They suck. There is no service they like to fire the people there that were decent. What more is there to say it used to be a drive thru fast food place. I bet the service was better. I see the below i have to say 1 because there is no place for -100.

Is this review helpful? ▲ Yes 2 ▼ No 0

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