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Capital One 360 Customer Review

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Babetta's Profile Image

1 out of 5 marks

Reviewed by Babetta

Feb 8th 2013


1. The online optimizer is a night mare.

2. People at the branch have no clue regardless of what you ask them and send you in the wrong direction all the time.

3 FEEEEES - incredible $30 for wires out 15 for wires in, plus maintenance fees per check fees(!!!).

Hsbc gave me 5 wires free, no charge for checks(!) citi bank is much cheaper

Got online banking with citi - only now I understand what a dinosaur Capital one is!!!

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Other Capital One 360 Reviews

CrissyBaumanYahooc's Profile Image

Reviewed by CrissyBaumanYahooc

Oct 27th 2014

5 out of 5 marks

Happy Customer For 2 Years Now

I first opened a capitalone360 account two years, mainly because they had a promotion that if you opened an account and set up direct deposit, you got free money (i think it was $50). I opened a checking account and savings account for myself, plus one of each for my niece and nephew. No complaints so far. I should mention though that my primary checking account is at a local bank. But part of each paycheck is direct deposited into my capitalone360 savings account, and it is very easy to transfer money from captialone360 into another account, even at another bank. Deposits via mobile phone or scanned image is now available with capitalone360, but i don't think i've ever tried it.

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NoleNation11's Profile Image

Reviewed by NoleNation11

Oct 24th 2014

4 out of 5 marks

Credit Card Service is great

Online banking is very easy to use. Made 6 consecutive payments and my credit line increased. Only keeping the card for a year but in that year I have had no problems.

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