Overall Rating

MyBankTracker Grade

Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

Add a Bank to Compare

Bank Reviews
CIT Bank
Bank Reviews
Bank Of Internet
Bank Rates
CIT Bank
Compare Banks

Capital One 360 Customer Review

Post a review
Babetta's Profile Image

1 out of 5 marks

Reviewed by Babetta

Feb 8th 2013


1. The online optimizer is a night mare.

2. People at the branch have no clue regardless of what you ask them and send you in the wrong direction all the time.

3 FEEEEES - incredible $30 for wires out 15 for wires in, plus maintenance fees per check fees

Hsbc gave me 5 wires free, no charge for checks(!) citi bank is much cheaper

Got online banking with citi - only now I understand what a dinosaur Capital one is!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Capital One 360 Reviews

contest718's Profile Image

Reviewed by contest718

Dec 11th 2014

5 out of 5 marks

This is my favorite bank

This is by far the best bank I have ever used. I have alternate checking account with another bank and I will probably close it. I have banked with Capital One 360 (formerly ING) for 3yrs now and I have never been happier. This bank is very friendly, easy to use, has a automatic overdraft that you can use at anytime. There are no fees and only a small interest payment if you use the overdraft. I think we pay them like .07 for the use of it when we access it. You also get a $5 checkbook, can transfer in and out from external checking accounts and my favorite is online check deposit. I Can not say enough positive things about this bank. I actually have no negatives to say about this bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

rkeytek's Profile Image

Reviewed by rkeytek

Dec 4th 2014

5 out of 5 marks

Doing Great So Far

Originally with ing orange and now it's 360. Even thru the merger i have been satisfied. The original rates were better but the economy has gone thru a big change. In comparison, all is good. Easy transfers and photo deposits are cool. Web navigation is great. Smart phone app is pretty easy and powerful. Solid.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews