B+ MyBankTracker Rating

Capital One

About Capital One

Headquartered in McLean, Virginia, Capital One® offers a broad array of financial products and services to consumers, small businesses and commercial clients in the U.S., Canada and the UK.

Capital One logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Capital One Bank Customer Reviews

  • AN
    Reviewed By AJ N. Sep 19, 2013

    Sucky

    Crapitol None Is The Worst Bank in The World Do Not repeat do not Bank with them. They suck!

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  • S
    Reviewed By Steve+Garneau Nov 19, 2012

    Ive Generated Countless Amounts Of Cash For This Company And Received Nothing In Return

    Had this co. About 15 yrs ago and canceled due to the inadequate services they provided. Ive been with hsbc since then and now cap one aquires them. I am cancelling after getting screwed once again. Do not have a card with this company or any other company they are the bank for. Read the fine print to make sure. They are horrible! They put no effort to do anything thats right for you. They do not care about you. Zero customer service. And they send false info to credit bureaus that lower your credit score. Theyve been screwing people for years, just read the reviews. Dont know how theyve stayed in business.

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  • L
    Reviewed By lisamariehogarh Oct 12, 2015

    Capital One has destroyed my credit score for 6 years

    This review means I have to give one star but if it were up to me, I wouldn't even give one star. I had a credit card for a couple of years, then decided to consolidate my debt through a debt management plan as I had 2 other loans and 4 other cards. I cleared my debt in a little over a year. All of the other creditors recorded 'debt management plan' on my account however Capital One recorded 'DEFAULT' which means I'll struggle to get credit for 6 years. I've rang them on many occasions, written several letters, but they refuse to remove my default. All because I reduced my monthly payment WITH THEIR AGREEMENT

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A