About Capital One

Headquartered in McLean, Virginia, Capital One® offers a broad array of financial products and services to consumers, small businesses and commercial clients in the U.S., Canada and the UK.
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Capital One Branch Manhattan
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Overall Rating

MyBankTracker rated Capital One based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

MyBankTracker Rating

Customer Rating
Based on 167 Reviews
Financial Health
Based on Texas Ratio: 9.9
Bank Fees
vs. Average
Bank Rates
vs. Average
Number of Locations
vs. Similar Institutions
Mobile Banking
Quality of Mobile Services

Locations & Hours

Capital One Location Map
Capital One Location Map
We found branches close to you and 939 nationwide.
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Most Helpful Customer Reviews

okiechuckster's Profile Image

Reviewed by okiechuckster

Jan 21st 2015

5 out of 5 marks

Best Bank I've Ever Used

I open my account when I moved to Texarkana. Later I moved to Nash, Tx and I used the bank there. They are most helpful with any matter I've taken to them. They are friendly and courteous and I believe they are most oriented towards customer service. My only problem is that there is not a branch near where I live now, in Wichita Falls, TX or close to my Mother's house in Oklahoma City. I still have my account with Capital One and will continue to business with them.

Is this review helpful? ▲ Yes 1 ▼ No 0

vincemyrtle's Profile Image

Reviewed by vincemyrtle

Feb 13th 2015

5 out of 5 marks

I Love This Bank. I Have Had Nothing But Great Service.

Everyone in this bank greets me and most know my name. I would not trade capital one for any other bank. I have a favorite there who has helped me in so many situations.. Alice v. I have been totally satisfied and have never received any adverse situations, and will be here until they close the doors. Capital One is number one!

Is this review helpful? ▲ Yes 1 ▼ No 0

francovd's Profile Image

Reviewed by francovd

Feb 23rd 2015

5 out of 5 marks

Great Customer Service

I had an issue with a transaction after ordering an item online. Carissa was very helpful with solving my issue. She stayed on the line with me for over an hour and went above and beyond with a three-way call with the company I ordered an item from. She assisted me with a conflict I had while on the three-way call. Carissa was very polite and helpful. I cannot thank her enough for helping me.

Is this review helpful? ▲ Yes 1 ▼ No 0

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Smart Savings

0.85%

$0

$25

NAME RATE MIN TO EARN APY Min Deposit
High Yield Free Checking Account

$0

$500

TERM RATE (APY) Min Deposit
6 Month CD

0.10%

$500

12 Month CD

0.15%

$500

18 Month CD

0.20%

$500

24 Month CD

0.20%

$500

36 Month CD

0.35%

$500

48 Month CD

0.45%

$500

60 Month CD

0.60%

$500

Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$7

Non-Sufficient Fund (Overdraft)

$35

$30

Stop Payment item

$35

$27

Return Deposit

$35

$13

Domestic Wire Transfer (Outbound)

$20

$22

Domestic Wire Transfer (Inbound)

$15

$9

Non-Bank ATM

$2

2 plus 3% of transaction-international

$1