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Capital One Customer Review

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Glassspder's Profile Image

2 out of 5 marks

Reviewed by Glassspder

Jan 23rd 2013

40 Minuites On Hold And Still Can't Fix My Simple Problem!

I have 2 external transfers automatic twice a month. I am closing that checking account, so i need to cancel those transfers. I go onto their website, and they are not listed. I called the customer service number and after 3 transfers and on hold, i finally hung up. They wasted an hour of my time for nothing! They tried to tell me it's not auto and it was last done in october. I was looking at the current statement and it clearly shows them depositing my money! I got frustrated and hung up, i don't have time for this! I'm moving my money!

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Other Capital One Reviews

capital1NO's Profile Image

Reviewed by capital1NO

Nov 25th 2014

1 out of 5 marks

No Costumer Service At All!!

I'm closing my capital one bank account since oct 8, but it didn't got closed till now with a 0 balance, i got a new bank fee and because of that a overdraft charge, no one to whom to speak, no bank manager available, always away for lunch, vacation, holiday etc, no one to help me on the phone too.

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Guelfogc's Profile Image

Reviewed by Guelfogc

Nov 15th 2014

5 out of 5 marks

This Location Is Permanently Closed. Capital One Signs Gone.

This was my branch. It was open as normal week ago. Today nov 15 it is closed. Atm gone, front doors chained and padlocked, no capital one signs to be seen. What has happened to warrant this closure?

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