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Capital One Customer Review

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brezelfenster's Profile Image

2 out of 5 marks

Reviewed by brezelfenster

Feb 12th 2013

Bitter Experience

After having a capital one credit card with the same credit limit for almost 20 years, and hovering near that limit for most of the last 5 years, i withdrew from an ira to pay off the balance. (why keep money in an account earning less than 1% when paying close to 20% on a credit card? )

one month after paying off the balance, they call and say they are lowering my credit limit from $5,000 to $500 (yes, 90%). They say because i have too many cards with balances. Doh, i paid off most of my other accounts at the same time, so i have a lower total balance than i have had in over ten years. Ok, i know the credit line is their call, whether fair or not. Still, i am bitter at their recent action.

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Other Capital One Reviews

capital1NO's Profile Image

Reviewed by capital1NO

Nov 25th 2014

1 out of 5 marks

No Costumer Service At All!!

I'm closing my capital one bank account since oct 8, but it didn't got closed till now with a 0 balance, i got a new bank fee and because of that a overdraft charge, no one to whom to speak, no bank manager available, always away for lunch, vacation, holiday etc, no one to help me on the phone too.

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Guelfogc's Profile Image

Reviewed by Guelfogc

Nov 15th 2014

5 out of 5 marks

This Location Is Permanently Closed. Capital One Signs Gone.

This was my branch. It was open as normal week ago. Today nov 15 it is closed. Atm gone, front doors chained and padlocked, no capital one signs to be seen. What has happened to warrant this closure?

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