Overall Rating

MyBankTracker Grade

C+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Banking

Featured Rates

1
Branch Locations

Capital One Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank News
TD Bank
Add
Bank Rates
HSBC Bank
Add
Compare Banks

Capital One Customer Review

Post a review
willlare's Profile Image

1 out of 5 marks

Reviewed by willlare

Jun 22nd 2012

Has gone down hill in the last year

Capitol one provided both I and my husband incorrect information. In addition every time I have called for technical help ( I do online banking), technical help has been rude and condescending. In addition, customer agents 8 out of 10 times have been rude.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Capital One Reviews

Quinn's Profile Image

Reviewed by Quinn

Aug 15th 2014

1 out of 5 marks

Done with this bank

Tried to process a simple domestic wire transfer. It took over one and half hours to process. #badbank

I'm done with them. Closing my accounts.

Is this review helpful? ▲ Yes 1 ▼ No 0

superfluous's Profile Image

Reviewed by superfluous

Jul 31st 2014

1 out of 5 marks

Worst Banking Experience Ever

I have a line of credit on checking account and now for the second time the bank returned items presented for payment and then charged me numerous NSF fees. When trying to clear up the line of credit issue with the bank, I was told that I did not have a line of credit for my checking account -- the bank's records did now show that I applied for nor did I have a line of credit on my account. Fortunately, I had a copy of a letter from CapitolOne stating that my line of credit had been processed for my account. I took me a week to resolve this issue with this bank. They have terrible customer service and will not admit to their errors, only keep charging you more and more banking fees. I am now going to close my account and warn anyone else to NOT OPEN AN ACCOUNT WITH CAPITAL ONE BANK.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews