I am getting ready to move my account after 10 years of never missing a payment i continue to maintain a high interest rate and they will not discuss lowering it or even listening to why they should lower it. Every month for 2 years i have been told my account will be reviewed for a lower interest rate but it never is. I even spoke to the hardship department who can not help with lower interest rates.
I'm closing my capital one bank account since oct 8, but it didn't got closed till now with a 0 balance, i got a new bank fee and because of that a overdraft charge, no one to whom to speak, no bank manager available, always away for lunch, vacation, holiday etc, no one to help me on the phone too.
This was my branch. It was open as normal week ago. Today nov 15 it is closed. Atm gone, front doors chained and padlocked, no capital one signs to be seen. What has happened to warrant this closure?