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Capital One Customer Review

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shellyw320's Profile Image

1 out of 5 marks

Reviewed by shellyw320

Aug 16th 2012

Loyalty Means Nothing

I am getting ready to move my account after 10 years of never missing a payment i continue to maintain a high interest rate and they will not discuss lowering it or even listening to why they should lower it. Every month for 2 years i have been told my account will be reviewed for a lower interest rate but it never is. I even spoke to the hardship department who can not help with lower interest rates.

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Other Capital One Reviews

Guelfogc's Profile Image

Reviewed by Guelfogc

Nov 15th 2014

5 out of 5 marks

This Location Is Permanently Closed. Capital One Signs Gone.

This was my branch. It was open as normal week ago. Today nov 15 it is closed. Atm gone, front doors chained and padlocked, no capital one signs to be seen. What has happened to warrant this closure?

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rockhunter's Profile Image

Reviewed by rockhunter

Nov 14th 2014

1 out of 5 marks

Borrowers Beware

I have the worst experience ever dealing with capital one. It's worst than dealing with a crooked used car lot. They lure you in with a great offer then pull a bait and switch. After you have signed and agreed to the terms and rates they change everything hoping that you will go for it. They promise you the world, but will not keep a single one. Amanda at the dennim springs office is the worst.

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