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Capital One Customer Review

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Michael J's Profile Image

5 out of 5 marks

Reviewed by Michael J

Jan 30th 2010

They truley treat you like family

I have nothing but good experences at this bank on Tech Ridge. The Branch Manager Sara is a very awesome and care person. Without them I would be dead, no joke.

Is this review helpful? ▲ Yes 3 ▼ No 2

Other Capital One Reviews

okiechuckster's Profile Image

Reviewed by okiechuckster

Jan 21st 2015

5 out of 5 marks

Best Bank I've Ever Used

I open my account when I moved to Texarkana. Later I moved to Nash, Tx and I used the bank there. They are most helpful with any matter I've taken to them. They are friendly and courteous and I believe they are most oriented towards customer service. My only problem is that there is not a branch near where I live now, in Wichita Falls, TX or close to my Mother's house in Oklahoma City. I still have my account with Capital One and will continue to business with them.

Is this review helpful? ▲ Yes 1 ▼ No 0

davidgrf's Profile Image

Reviewed by davidgrf

Jan 1st 2015

1 out of 5 marks

Horrible

I charge over 3K a month on my credit card... ASK me how many times they deny a charge at the same places I shop on a weekly basis!

And their customer service department doesn't understand why I am upset.

Far better choices to choose from then Capital One

Is this review helpful? ▲ Yes 1 ▼ No 0

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