Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

939
Branch Locations

Capital One Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Rates
TD Bank
Add
Bank News
HSBC Bank
Add
Compare Banks

Capital One Customer Review

Post a review
ABBOTT0062's Profile Image

1 out of 5 marks

Reviewed by ABBOTT0062

Jul 20th 2012

Very Poor Customer Service And Very Poor Relationship With Capital One And Refuse To Ever Refer People To Capital One!!

Their credit cards are a rip off and their credit card interest rates are very poor and too high. And i don't know how credit card companies like capitalone bank can expecta nyone to pay off their credit cards with interest rates of 20% apr and not work with their customers in lowering their interest rates on credit cards and would never work with me in lowering my interest rates on my credit cards. And i refuse to ever get another credit card with capitalone ever again in my life. They are the biggest jokes ever of all time and the biggest crock robbers i've ever dealt with in life!

Is this review helpful? ▲ Yes 0 ▼ No 1

Other Capital One Reviews

okiechuckster's Profile Image

Reviewed by okiechuckster

Jan 21st 2015

5 out of 5 marks

Best Bank I've Ever Used

I open my account when I moved to Texarkana. Later I moved to Nash, Tx and I used the bank there. They are most helpful with any matter I've taken to them. They are friendly and courteous and I believe they are most oriented towards customer service. My only problem is that there is not a branch near where I live now, in Wichita Falls, TX or close to my Mother's house in Oklahoma City. I still have my account with Capital One and will continue to business with them.

Is this review helpful? ▲ Yes 1 ▼ No 0

davidgrf's Profile Image

Reviewed by davidgrf

Jan 1st 2015

1 out of 5 marks

Horrible

I charge over 3K a month on my credit card... ASK me how many times they deny a charge at the same places I shop on a weekly basis!

And their customer service department doesn't understand why I am upset.

Far better choices to choose from then Capital One

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews