Their credit cards are a rip off and their credit card interest rates are very poor and too high. And i don't know how credit card companies like capitalone bank can expecta nyone to pay off their credit cards with interest rates of 20% apr and not work with their customers in lowering their interest rates on credit cards and would never work with me in lowering my interest rates on my credit cards. And i refuse to ever get another credit card with capitalone ever again in my life. They are the biggest jokes ever of all time and the biggest crock robbers i've ever dealt with in life!
I open my account when I moved to Texarkana. Later I moved to Nash, Tx and I used the bank there. They are most helpful with any matter I've taken to them. They are friendly and courteous and I believe they are most oriented towards customer service. My only problem is that there is not a branch near where I live now, in Wichita Falls, TX or close to my Mother's house in Oklahoma City. I still have my account with Capital One and will continue to business with them.
I charge over 3K a month on my credit card... ASK me how many times they deny a charge at the same places I shop on a weekly basis!
And their customer service department doesn't understand why I am upset.
Far better choices to choose from then Capital One