Their credit cards are a rip off and their credit card interest rates are very poor and too high. And I don't know how credit card companies like CapitalOne Bank can expecta nyone to pay off their credit cards with interest rates of 20% APR and not work with their customers in lowering their interest rates on credit cards and would never work with me in lowering my interest rates on my credit cards. And I refuse to ever get another credit card with CapitalOne ever again in my life. They are the biggest jokes ever of all time and the biggest crock robbers I've ever dealt with in life!
We have been w Cap One for about 5 years. Yesterday we stopped at our Cap One branch on Old Denton road in Carrollton for a notary. We were refused service because the notary told us Cap one only notarized Cap One documents. Previously I had docs notarized several times at this branch. About a year and a half ago we moved the bulk of our funds to Chase due to problems getting cashiers checks for RE transactions. Seemed like the person that could sign the check was always hard to find or out of the office. They to top it of the receiving banks HOLD Cap one cashiers checks for 3 days to clear. Something about the type of check Cap one issued at that time. Further they did not offer online wire transfers which make this whole process easier. We are giving up on Cap One they just don't understand
what customer service is.