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Capital One Customer Review

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ABBOTT0062's Profile Image

1 out of 5 marks

Reviewed by ABBOTT0062

Jul 20th 2012

Very poor customer service and very poor relationship with capital one and refuse to ever refer people to capital one!!

Their credit cards are a rip off and their credit card interest rates are very poor and too high. And I don't know how credit card companies like CapitalOne Bank can expecta nyone to pay off their credit cards with interest rates of 20% APR and not work with their customers in lowering their interest rates on credit cards and would never work with me in lowering my interest rates on my credit cards. And I refuse to ever get another credit card with CapitalOne ever again in my life. They are the biggest jokes ever of all time and the biggest crock robbers I've ever dealt with in life!

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Other Capital One Reviews

Quinn's Profile Image

Reviewed by Quinn

Aug 15th 2014

1 out of 5 marks

Done with this bank

Tried to process a simple domestic wire transfer. It took over one and half hours to process. #badbank

I'm done with them. Closing my accounts.

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superfluous's Profile Image

Reviewed by superfluous

Jul 31st 2014

1 out of 5 marks

Worst Banking Experience Ever

I have a line of credit on checking account and now for the second time the bank returned items presented for payment and then charged me numerous NSF fees. When trying to clear up the line of credit issue with the bank, I was told that I did not have a line of credit for my checking account -- the bank's records did now show that I applied for nor did I have a line of credit on my account. Fortunately, I had a copy of a letter from CapitolOne stating that my line of credit had been processed for my account. I took me a week to resolve this issue with this bank. They have terrible customer service and will not admit to their errors, only keep charging you more and more banking fees. I am now going to close my account and warn anyone else to NOT OPEN AN ACCOUNT WITH CAPITAL ONE BANK.

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