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C
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Capital One Report Card

Overall rating score 37%
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Capital One Customer Review

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ABBOTT0062's Profile Image

1 out of 5 marks

Reviewed by ABBOTT0062

Jul 20th 2012

Very poor customer service and very poor relationship with capital one and refuse to ever refer people to capital one!!

Their credit cards are a rip off and their credit card interest rates are very poor and too high. And I don't know how credit card companies like CapitalOne Bank can expecta nyone to pay off their credit cards with interest rates of 20% APR and not work with their customers in lowering their interest rates on credit cards and would never work with me in lowering my interest rates on my credit cards. And I refuse to ever get another credit card with CapitalOne ever again in my life. They are the biggest jokes ever of all time and the biggest crock robbers I've ever dealt with in life!

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Other Capital One Reviews

bbudreau's Profile Image

Reviewed by bbudreau

Apr 15th 2014

1 out of 5 marks

larger the company the worse the service

capital one .com invited me to sign up for credit tracker.. yesterday I did and today I get email of change in my score. therefore today I log on to capitalone.com only to find NO LINK to the service now that I had signed up.. better yet customer service (nonservice) said they couldn't help me with it because the tracker is provided by a third party. So once again capital one is only interested in signing you up for something with no intent to ever service the idem.

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JP100's Profile Image

Reviewed by JP100

Apr 8th 2014

1 out of 5 marks

I have been with ING for years, no more since the Capital One merger

Yes, they are a money-fee hungry beast. ING was great but now that they merged with Capital One, you should dump them both or expect fees that touch the legal limits.

Go to a Credit Union, they are fair and easy to join these days. Capital One and ING now enjoy a revenue model that caters to people with no options..You can do better.*

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