Their credit cards are a rip off and their credit card interest rates are very poor and too high. And I don't know how credit card companies like CapitalOne Bank can expecta nyone to pay off their credit cards with interest rates of 20% APR and not work with their customers in lowering their interest rates on credit cards and would never work with me in lowering my interest rates on my credit cards. And I refuse to ever get another credit card with CapitalOne ever again in my life. They are the biggest jokes ever of all time and the biggest crock robbers I've ever dealt with in life!
IF YOU WANT PROBLEMS BANK AT CAPITOL ONE...YOU WILL GET BS AND EXCUSES....JUST UNBELIEVABLE..
I had been an Orchard Bank cardholder for 13 years with a perfect history. Capital one acquired my credit card account and problems began instantly. I was not able to access my account on line after being railroaded into the downward spiral of capital one. My Orchard Bank Mastercard expired in May of 2013, and the incompetent capital one finally sent me a credit card in February after contacting them 13 times. I still am not able to access and manage my account on line. I continued to make prompt payments by US Mail and demonstrated my integrity. Capital one has yet to assist me to access my account on line. The BBB was contacted (they of course are equally as pathetic) and I had a call from the capital one executive office. The idiot who contacted me is completely incompetent and I'm sure needs help dressing himself before his ride to work on one of those short buses where the riders lick the windows. Don't waste your time with Capital one, they are the bottom of the heap. Capital one has no customer service whatsoever. Please learn from my terrible experience, and don't have anything to do with these mentally deficient idiots!!