I had been with Chevy chase bank for 15 years , back in 08 capital one acquired Chevy chase and within a year had completely changed all locations over to cap one - well everything was fine , but I was skeptical the whole time I was dealing with Cap One - last year i received a notice from the state about my taxes for the year of 2007 - they claimed I hadn't paid my taxes for that year - so I looked into it and contacted the state about what it was exactly that saw wrong with my taxes , my records indicated I did pay taxes to the state that year - I never questioned it though , because I knew there was a high possibility that my records could have been wrong - so after a few months of the state not contacting me , I suddenly received a notice from the state declaring that if I didn't pay the tax amount they were requesting (2897.00 ) - then they were going to levy my bank account - so abruptly I called the state to take care of the issue - after further review , I had realized that for the tax year of 2007 , I had originally sent in my 1040 to the IRS along with my payment , later ( about a week) I realized I had done my taxes wrong - so I sent in a 1040 X which is an amended tax statement with the right figures posted - I then received a acknowledgement from the IRS that they had my 1040X and it was under review and within a week they sent me the overpayment back alone with an amended return and a statement agreeing with my figures - so in January of 2011 I received this first letter from the state about the tax amount owed , I responded ,and in June of 2011 i received a lien notice - so i called the state again , after wrangling around with a few of the state tax department heads they finally sent me to the dispute dept , in which the young lady there took a look at my forms I had faxed over proving the 1040X amended tax statements for 2007 - she concurred that the state was wrong and found I owed no more taxes and promptly contacted the bank who was notified of the lien date by the same means as I was &ndas
I would just like to say that I do not care for Capital One's TV commercial with Samuel L. Jackson! I find it very offensive that he comes into my house and has to use the word "damn" to me and my children to try and get a point across.
For this reason alone, I will never do business with this bank in any form or fashion! When they send me their garbage in the mail, I plan to cut every bit of it up and send it back to them in their postage paid return envelope and let them incur the cost.
I hope others who feel the same way will join me and send a message to Capital One that this is not how you do business with the public.
The current commercial with Samuel Jackson is absolutely revolting and embarrassing. After seeing it aired over and over again, and our children expressing their shock when they said, "That man on there is cussing!" We have decided to never do business with Capital One ever again. The language on this commercial is not necessary. It may be no big deal to many people, but why offend anybody when that kind of language is just not necessary. Go away please!