About Capitol Federal Bank

Capitol Federal Financial is the holding company for Capitol Federal Savings Bank. Capitol Federal Savings Bank has 40 branch locations in Kansas, nine of which are in-store branches. Capitol Federal Savings Bank employs 669 full time equivalent employees in the operation of its business and is one of the largest residential lenders in the State of Kansas.
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Overall Rating

C
Grade

Capitol Federal Bank Report Card

Overall rating score 36%
Customer Rating
Based on 2 Reviews
Financial Health
Based on Texas Ratio: 2.32
Bank Rates
vs. Average
Number of Locations
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Mobile Banking
Quality of Mobile Services

Locations & Hours

Capitol Federal Bank Location Map
Capitol Federal Bank Location Map
We found branches close to you and 46 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

Costello's Profile Image

Reviewed by Costello

Dec 5th 2012

2 out of 5 marks

Not happy with Cap Fed

I banked with Cap Fed for nearly 20 years and was basically happy with them. Then about a year and a half ago they started hitting me with various fees and charges. They got me for $78 over about an 8 month time period. I just got tired of it and closed my account.

Is this review helpful? ▲ Yes 1 ▼ No 0

jjjjj's Profile Image

Reviewed by jjjjj

Nov 3rd 2011

1 out of 5 marks

Nickel and dimed lately

They have my mortgage, savings and a checking account. I have had the accounts since 2004 and the mortgage since 1987. Usual balance in checking is a bit over $600. My last statement (received today 11/3) had a $2 "service charge" on it so went in to find out why. Seems in August 2011, they sent out a complicated and densely written (chart form) trifold pamphlet stating that various accounts minimum balances would be going up (in my case to $1000). Nothing pointing out that my particular account was subject to this. I went in to close out the account and darned if they didn't charge another $2 because we were now three days into November. Avoid this bank. I will be closing my savings account as soon as I get the automatic deposits and withdrawals resolved, and I will be paying off my small remaining mortgage.

Is this review helpful? ▲ Yes 1 ▼ No 0

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Bank Rates

TERM RATE (APY) MIN TO OPEN
8 Month CD

0.25%

$1,000

10 Month CD

0.30%

$1,000

12 Month CD

0.50%

$1,000

14 Month CD

0.55%

$1,000

19 Month CD

0.65%

$1,000

24 Month CD

0.75%

$1,000

27 Month CD

0.80%

$1,000

30 Month CD

0.85%

$1,000

36 Month CD

1.25%

$1,000

48 Month CD

1.45%

$1,000

60 Month CD

1.60%

$1,000

96 Month CD

1.60%

$1,000

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