Overall Rating


Capitol Federal Bank Report Card

Overall rating score 36%
Customer Rating
Financial Health
Bank Rates
Number of Locations
Mobile Banking

Branch Locations

Capitol Federal Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Bank Rates
Great Western Bank
Bank News
Mutual of Omaha Bank
Compare Banks

Capitol Federal Bank Customer Review

Post a review
Costello's Profile Image

2 out of 5 marks

Reviewed by Costello

Dec 5th 2012

Not happy with Cap Fed

I banked with Cap Fed for nearly 20 years and was basically happy with them. Then about a year and a half ago they started hitting me with various fees and charges. They got me for $78 over about an 8 month time period. I just got tired of it and closed my account.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Capitol Federal Bank Reviews

jjjjj's Profile Image

Reviewed by jjjjj

Nov 3rd 2011

1 out of 5 marks

Nickel and dimed lately

They have my mortgage, savings and a checking account. I have had the accounts since 2004 and the mortgage since 1987. Usual balance in checking is a bit over $600. My last statement (received today 11/3) had a $2 "service charge" on it so went in to find out why. Seems in August 2011, they sent out a complicated and densely written (chart form) trifold pamphlet stating that various accounts minimum balances would be going up (in my case to $1000). Nothing pointing out that my particular account was subject to this. I went in to close out the account and darned if they didn't charge another $2 because we were now three days into November. Avoid this bank. I will be closing my savings account as soon as I get the automatic deposits and withdrawals resolved, and I will be paying off my small remaining mortgage.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews

Sumit your question by creating a free account

Already a member?