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MyBankTracker rated Charles Schwab Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Charles Schwab Bank Customer Review

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McSweeney's Profile Image

1 out of 5 marks

Reviewed by McSweeney

Feb 11th 2013

Don't Bother Applying If You Have Less Than Ideal Credit

I made an account and was made to believe the application process was going smoothly, having my banking information confirmed and being able to log in to the website with my account credentials. Two days passed and i was unable to log in with no warning or notification as to why. I had to ultimately contact customer service and found out they had decided to close my account, presumably because of one piece of negative information they found in my equifax credit report. If you have less than ideal credit like me, i'd recommend trying either fidelity or td ameritrade. I've trialed both for a month now, and everything has been running smoothly with my banking information tied to both accounts and subsequent transfers made very easily. I've ultimately chosen to stick solely with fidelity because of personal preference for their web and mobile interfaces.

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Other Charles Schwab Bank Reviews

mbtietest33's Profile Image

Reviewed by mbtietest33

Mar 4th 2015

2 out of 5 marks

bad experience

bad customer service on the phone

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skipper29's Profile Image

Reviewed by skipper29

Oct 8th 2014

1 out of 5 marks

Used to be Good, Not anymore

I had a brokerage account and a high yield checking account. I was using my ATM/Checking far too often (online shopping, traveling, etc---FYI: I never over drafted or bounced a check). But I decided to open a new checking account with them to better manage my finances for the holidays and the new year and close the current one. Guess what?

I was denied a new checking account due to something they perceived negative on my credit report. Not only was I denied a new checking account but they ended up closing my current one at random. I find it interesting that they kept the brokerage account alive and well. Point being, if you have good credit this bank may not be for you. I think they require excellent or near perfect credit. (yes, they do pull a hard inquiry on your credit when you attempt to open an account).

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