I have an investor checking account with them, along with a savings account which I split with Ally for the better rate.
So far, I've had nothing to complain about, which says a lot given some other reviews on this site. Their mobile app works great on my tablet for depositing checks; the money appears the next day in most cases.
The few times I've spoken with customer service, the reps have been professional and taken care of my issues quickly, so no complaints there, either.
I've been happy so far and would recommend Charles Schwab. It's a bit strange having to open the brokerage account in order to have the checking account; it just sits there empty for me as I have no interest in using them for that.
Charles Schwab fraudulently concealed underlying act of fraud when they refused to report fraudulent account to authorities. They further concealed the underlying act of fraud when they reported the fraudulently used Ssn to the IRS resulting in the victim acquiring a 2.9 million dollar debt. Charles Schwab refuses to abide by a court order transferring the fraudulent account to the confessed felons Ssn. Charles Schwab made money on every illegal act felon committed. Charles Schwab aided and abetted felon in fleeing jurisdiction when they concealed the underlying act of fraud.
I've been with Charles Schwab Bank for about 5 months now. With the exception of my local community bank, I've never met a large corporation who goes out of their way for their clients. No ATM Fees anywhere in the world, reimbursement of other banks ATM Fees, and free checks. With all of these great benefits, they still offer an interest rate on their checking account.
Curious about the brokerage account, I called and asked how to begin investing. The broker who answered spent over 3 hours on the phone with me explaining the different investing options I had at my disposal. I started investing about 20% of my bi-weekly paychecks into mutual funds, and was very surprised to find the linked brokerage account had a plethora of fee-free funds I could trade with. So even with the constant trading and ATM using, Schwab has yet to charge me a fee.
Personable. I walked into my local branch during the pouring rain to deposit a check. Not only was the clerk greeting me and chatting about the local news, she worked diligently to process me out as quick as possible. As I was about to leave, she offered an umbrella to me. The Representative said, "we keep these here for when it rains, so our clients are able to walk wherever they need to go, without getting wet." Surprised and grateful, I took the umbrella and left.
What really impresses me, is I'm a young college student who has just started life. With less than $2,000 in the accounts, I've been treated like the most valuable customer.