I've been with schwab for about 1.5 months now, and I've been extremely impressed.
I was reluctant to go with such a large corporate institution, but my experience has only been positive. I don't know what a guy has to do to get charged a fee at schwab, but, I haven't been charged one yet. In addition to the niceties you'd expect from a well rated online bank (free atm use at any atm, no maintenance fees, free online billpay, etc.) there are things here you simply can't find anywhere else:
1) Free checks. I don't mean you get your first 100 checks free. I mean free checks. Always.
2) ATM fee reimbursements. I don't mean, reimbursement of the first $5 per month. I don't mean only in your state, or even your country. I mean, reimbursement of ALL ATM fees, everywhere in the world. That's right. I can take money out of an ATM in Thailand and they'll reimburse the fee.
3) Speaking of Thailand, no currency conversion fees. Other banks, in addition to not reimbursing international ATM fees will also charge you a percentage of your withdrawal just for 'converting' it to the local currency. Schwab does not charge this fee.
Aside from that, I've had to call customer service a few times. Awesome. It's not farmed out to India. It's not some stoner playing angry birds while he's talking to you. I'd swear I was talking to a real bank manager everytime. I generally hate calling customer support but, everytime I've hung up the phone with a schwab representative, I'm downright ecstatic that they are my bank.
You know, the concept of a bank fails without depositor accounts. I don't mean they'd do less business or make less money. I mean there simply would not be banks without depositor accounts. So, it's really nice to finally find a bank that 'gets' that and treats depositors as they should. Which is to say: grateful to have your money in their bank.
Charles Schwab fraudulently concealed underlying act of fraud when they refused to report fraudulent account to authorities. They further concealed the underlying act of fraud when they reported the fraudulently used Ssn to the IRS resulting in the victim acquiring a 2.9 million dollar debt. Charles Schwab refuses to abide by a court order transferring the fraudulent account to the confessed felons Ssn. Charles Schwab made money on every illegal act felon committed. Charles Schwab aided and abetted felon in fleeing jurisdiction when they concealed the underlying act of fraud.
I've been with Charles Schwab Bank for about 5 months now. With the exception of my local community bank, I've never met a large corporation who goes out of their way for their clients. No ATM Fees anywhere in the world, reimbursement of other banks ATM Fees, and free checks. With all of these great benefits, they still offer an interest rate on their checking account.
Curious about the brokerage account, I called and asked how to begin investing. The broker who answered spent over 3 hours on the phone with me explaining the different investing options I had at my disposal. I started investing about 20% of my bi-weekly paychecks into mutual funds, and was very surprised to find the linked brokerage account had a plethora of fee-free funds I could trade with. So even with the constant trading and ATM using, Schwab has yet to charge me a fee.
Personable. I walked into my local branch during the pouring rain to deposit a check. Not only was the clerk greeting me and chatting about the local news, she worked diligently to process me out as quick as possible. As I was about to leave, she offered an umbrella to me. The Representative said, "we keep these here for when it rains, so our clients are able to walk wherever they need to go, without getting wet." Surprised and grateful, I took the umbrella and left.
What really impresses me, is I'm a young college student who has just started life. With less than $2,000 in the accounts, I've been treated like the most valuable customer.