MyBankTracker rated Charter One Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Streetsboro giant eagle branch is great. Awesome bankers very helpful. Great experience transactions post quickly, never an issue. Only improvement needed is mobile deposit and text balances needed. Otherwise very satisfied. Great job rbs citizens/charter one!
I have been to this branch several times. Everyone I have interacted with (Michelle Frascarelli to Christin Kelo and Sylvia and others) have always been very friendly, extremely professional and helpful. Just in there yesterday for help with a an international wire transfer from Sylvia. While the process was lengthy, through no fault of Sylvia's, she and others made we feel important and well served.
The men and women of this branch have also been very courteous and helpful to me as a customer and person. I feel welcomed!
Keep up the good work and distribution of smiles!