Last time I will go here and considering closing my account altogether. Today I made a deposit where the teller made a mistake in not counting right and I pointed out to her there was a mistake, she told me there was no mistake and she was sorry? I ended up getting ripped off which is very annoying and ridiculous. Not to mention I've been under "credit card fraud" 3 different times which had caused them to lock my card each time and me finding out at a cash register where my card was declined 2 of the times, resulting in me having to hold up a line, call Chase bank, and wait 5 minutes talking to someone to fix it, then waiting another (they advice 3-4 minutes) after hanging up for the card to be assured to work. Waste of MY time and extremely frustrating. Unfortunately after this ordeal, the banks are already closed as I would LOVE to go withdraw my money and cancel my account right this second, that's how upset I am.
I have a smart phone and I've attempted to use the mobile deposit app to no avail. That rubbish doesnt work. I put the check on a flat surface as instructed and I stand up to take the picture and it gives the same error message. Its BS I tell ya...straight BS
I have been a customer of Chase for about two years and I have been quite impressed with how well they treat their customers. They act like a small bank in how personable they are.
The State seized part of my land for a road expansion. Chase bank hired an attorney who has never handled this type of case before. Chase actually hired a collection attorney. From the $7,000 for the DOT Chase Bank ran up a $5,500 legal bill. I have never received an itemized bill from Chase to show what the legal fees were. All I got was very rude disrespectful Legal BS... Now all I got for my land was $1,500 due to Chase Bank poor choice in law firm. All the attorney would say is that Chase Bank will pay him whatever he sends them so I should be happy with $1,500...
I always thought big banks like chase or US bank had this funky practice where they treat everyone like prisoners or something. The reason I developed this concept was because of interesting people on the internet..
The people who work at chase are extremely nice and seem genuine. These ice is excellent and I like how they utilize their ATM machines. I never really had a issue with them mainly because I don't have any major thing going on like mortgages or auto loans but my overall experience is pretty positive. I also like how honest my local banker was. He told me cool stories too.