I was looking around for refinancing my house. My house value when I checked in Zillow, Trulia and several other sites is coming to around 475 K. My loan balance is 420 k and so I knew I dont satisfy the 80% LTV criteria for conventional loans. Suddenly I come across this Chase bank site that has a link to check my house value. Lo and behold it shows the value of my house as 525 K. I checked several other sites and all showed my home value to be 475 K give or take 5 k. SO HOW COME CHASE SITE THINKS MY HOUSE IS WORTH 525 K. So i applied for a refinance application. The Chase person called and took every possible documentation from me the complete IRS returns, fee of $450 and pay stubs and bank statements and what not. Then they order a appraisal and surprise! the appraisal report comes at 475 K. Now the Chase people tell me they cannot refinance unless I pay down about 40 K . DOH! The question is why is the Chase site estimating the value of my house at 525 K when every other site including Zillow and Trulia and Bank of America and other banks are estimating at 475 k. I think this is a scam by Chase bank to lure people into applying for refinance loans .
On Black Friday I lost my pocketbook. I lost my drivers license and my bank card and all my credit cards. I do have my temporary drivers license, with no picture on it. I went to the branch to get a bank card, since the one that was mailed to my address, is still not there, my husband was with me too. The person who was working with me said she would ask me some questions. I told her that I use this bank card as cash/ it is impossible for me to remember every single transaction I made in last one week or so, any way I do appreciate that it is probably customer safety. In that case it would be probably better if she would just say "no" , "we can't give you a card, you have to wait for your mail", rather than asking the the same question again and again and making me feel like a stupid person.
I've been a customer with chase since 2011. Today found out that my account is closed. I went to the bank and they tell that if I want to keep banking with them I had to open a liquid Chase because that a they can give me and that I had to wait 9 months in order for me to open a new one. So I leave all passed off and call the customer service line and the lady that helped me (not). She told me very rudely that if that's what they told me at the branch it's what's going to happen.
My Credit/Debit card expired in May/13. Since then I've not been able to get a new one (renewed), despite a bunch of e-mails trying to do so.
Chase signed up my credit card to receive online billing only, something I never request. Worse yet when I tried to access the email bill I was told I could not get it on the road because my computer wasn't registered with them.Them came a $35.00 fee plus, which they refuse to remove.I have been a loyal good customer for years but I advise everyone to stay away from Chase.